Strategy Team Member
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Job Description
About Attentive®
Attentive® is an AI-powered mobile marketing platform focused on personalizing consumer engagement. The platform enables marketers to craft tailored journeys for each subscriber, driving revenue and maximizing campaign performance. It leverages real-time data and AI to personalize content, tone, and timing for 1:1 messaging.
• Partnerships: Works with brands like Neiman Marcus, Samsung, Wayfair, and Dyson.
• Recognition: Recognized by Deloitte’s Fast 500, Linkedin’s Top Startups, and Forbes Cloud 100.
About the Role
The Strategy at Attentive team leads both internal and external AI initiatives, driving innovation and aligning with business goals. They work cross-functionally to identify opportunities where AI can enhance efficiency, decision-making, and user experience.
What You’ll Accomplish
• Review, update, and maintain internal documentation that supports AI-driven tools and workflows.
• Work cross-functionally with product, operations, and engineering teams to gather accurate and up-to-date information.
• Ensure documentation is structured for AI consumption (e.g., clear logic, consistent formatting, minimal ambiguity).
• Track changes, version history, and content coverage across internal systems.
• Identify and fill content gaps, and suggest improvements for clarity and usability.
• Support onboarding and internal training materials tied to AI tool functionality.
Your Expertise
• Strong written communication skills and attention to detail.
• Comfort working in Confluence, Google Docs, or similar platforms.
• Interest in AI/automation tools and their integration into business processes.
• Self-starter who thrives in a fast-paced, evolving environment.
• Organized and comfortable managing multiple documentation tracks or sources.
• Bonus: Experience with prompt engineering, structured data, or technical writing.
• Ability to work in our NYC office.
What You’ll Gain
• Exposure to the intersection of AI, documentation, and SaaS operations.
• Direct collaboration with cross-functional teams at a high-growth company.
• Mentorship and skill-building opportunities in content management and AI readiness.
• Potential for future opportunities based on performance and interest.
Compensation
• This role will be paid at the rate of $25 per hour and is non-exempt.
