Solutions Associate

Job Description

AI Solutions Associate | Omnea

The Tone:
This is a full-time, hybrid role at Omnea, located in New York, United States, requiring in-office work on Tuesdays, Wednesdays, and Thursdays. Omnea is transforming enterprise procurement, addressing the critical pain points where purchases can take months and involve numerous stakeholders across finance, legal, security, and IT. The company’s AI-native platform streamlines these processes, offering automated approvals, real-time supplier risk assessment, and complete spend visibility to make buying fast, safe, and efficient. This Solutions Associate position is critical for implementing Omnea’s platform and its advanced features, ensuring customers achieve significant value from their investment. You will play a foundational role in enabling enterprises to gain a competitive advantage through efficient and secure procurement.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, New York, United States
• Team: Customer Team, reporting to Solutions & Implementation Leads
• Mission: To support and champion customers by implementing optimal solutions with the Omnea platform, driving meaningful value.

What You’ll Actually Do
• Configure Solutions: Support Solutions & Implementation Leads by deeply configuring the Omnea platform and its strategic modules, features, and integrations to meet specific customer needs.
• Prepare Customer Data: Prepare and refine customer data to ensure it is in excellent shape, enabling sophisticated platform implementation that matches the complexity of their companies.
• Develop Product Expertise: Become a leading product expert within the company, proficiently configuring the product, building complex workflows, and developing new use cases to maximize customer value.
• Coordinate Deployments: Assist S&I Leads in organizing, planning, and coordinating deployment activities, driving towards successful launches and achieving key project milestones.
• Champion Customer Success: Dedicate efforts to ensuring customer success throughout their journey with Omnea, proactively implementing optimal solutions that deliver meaningful and measurable value.

The Must-Haves
• Background: Entry-Level professional with an exceptional track record of performance demonstrated through academia, previous work, or other significant achievements.
• Experience: Up to 3 years of professional experience gained in a top-tier, fast-paced environment, including valuable internships, consulting roles, or contributions within a startup or scale-up.
• Skills: Highly tech-savvy with a proven ability to quickly learn and master new products, tools, and processes, combined with exceptional organizational skills, incredible attention to detail, and the ability to manage multiple complex tasks simultaneously. Strong communication skills are essential.
• Bonus: An entrepreneurial mindset, a strong desire to build and make a significant impact, a constant growth mindset, and a dedication to putting in the effort required for career success and foundational product grounding.