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Social Media Marketing Intern
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Job Description
Social Media Marketing Intern | Sendbird
The Tone:
This is a hybrid internship at Sendbird, located in San Mateo, CA, focused on B2B social media. The company, which recently rebranded to Delight.ai, is building an AI concierge for customer experience, moving beyond its decade as a leading CPaaS platform. This role is crucial for translating Sendbird’s strategic pivot and rapid innovation in AI into compelling, scroll-stopping content for LinkedIn, building an engaged community around their evolving story.
The TL;DR
• Role: Internship
• Type: Part-time
• Location: Hybrid, San Mateo, CA
• Pay: $30 hourly
• Mission: Own Sendbird’s LinkedIn presence end to end, building community and translating the company’s AI story into engaging, performance-driven content.
• Tech Stack: Jira, Figma, Sprout Social, Claude, ChatGPT
What You’ll Actually Do
• Content Creation: Draft and schedule LinkedIn posts for Sendbird’s company account and executive profiles, ensuring consistent tone, visuals, and strategy.
• AI Content Repurposing: Utilize AI tools to accelerate content production, transforming blogs, webinars, and product updates into various social formats.
• Calendar Management: Own and maintain the social content calendar, coordinating campaigns across marketing, product, and design teams.
• Employee Advocacy: Run Sendbird’s employee advocacy program, curating content, tracking engagement, and highlighting participation.
• Thought Leadership: Partner with the CEO and executives to develop authentic thought leadership content reflective of their insights on AI and CX.
The Must-Haves
• Background: Currently pursuing a Bachelor’s degree in Marketing, Communications, PR, or a related field.
• Experience: Strong writing and storytelling skills tailored to LinkedIn’s B2B audience, with comfort collaborating with creative teams via tools like Jira and Figma.
• Skills: Organized and detail-oriented content management, ability to match brand voice, strong understanding of content repurposing, and comfort analyzing performance data to inform decisions.
• Bonus: Familiarity with social management platforms like Sprout Social and hands-on experience using AI tools (e.g., Claude, ChatGPT) for content creation.
