Social Media Intern – Community Management

Job Description

Social Media Intern | TOMS

The Tone:
This is a Social Media Internship at TOMS, located in Culver City, CA, offering a hybrid work environment. TOMS is in business to improve lives, supporting children’s education, health, and well-being globally. This role is crucial for fostering authentic relationships with our audience, helping to build a welcoming, engaging, and responsive community across social platforms. The intern will play a key part in executing the brand’s social media presence and content strategy.

The TL;DR
• Role: Internship
• Type: Part-time (up to 20 hours per week, 4-month duration)
• Location: Hybrid, Culver City, CA
• Pay: $20 hourly
• Team: Works closely with the Senior Social Media Manager and partners with the Marketing Team.
• Mission: Supports the day-to-day execution of the brand’s social media presence by focusing on community management and content support.
• Tech Stack: Microsoft Office Suite

What You’ll Actually Do
• Community Engagement: Foster authentic relationships with the audience across social platforms.
• Social Listening: Monitor social conversations to gain insights into community sentiment.
• Content Production: Assist in capturing content and providing shoot support for organic and paid social initiatives.
• Social Operations: Support content scheduling and other day-to-day social media operations.
• Performance Tracking: Contribute to reporting, performance tracking, and identifying relevant social media trends.

The Must-Haves
• Background: Hands-on experience with social media.
• Experience: 1+ years of experience actively working with social media.
• Skills: Attention to detail, critical thinking and problem-solving abilities, strong interpersonal communication skills, ability to identify and track relevant community KPIs, proficiency in Microsoft Office Suite.