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Job Description
Senior Manager, Sales Business Mgmt, GPS | HSBC
The Tone:
This is a full-time role at HSBC, a leading global banking and financial services organization. This position is situated within the Sales Business Management function for Global Payment Solutions (GPS). The role is pivotal in driving the regional sales strategy, conceptualizing and leading strategic initiatives independently across multiple pillars, including Governance, Reporting, Engagement, Analytics, Propositions, and Tactical Execution. This Senior Manager will be instrumental in owning and evolving the sales risk management and governance agenda, embedding globally consistent sales tools and processes to deliver sustainable improvements in sales performance and achieve GPS sales objectives.
The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Hong Kong
• Team: Sales Business Management, GPS, reporting to Director Sales Business Management Asia.
• Mission: To drive the regional sales strategy and ensure robust sales risk management and governance for GPS sales by embedding globally consistent tools and processes.
What You’ll Actually Do
• Strategy Execution: Drive the execution of the regional sales strategy and independently conceptualize and lead strategic initiatives for GPS sales across Asia and globally.
• Risk & Governance: Own and drive sales risk management, including controls, testing, suitability, and deal approval committees, while overseeing the governance agenda for sales.
• Process Improvement: Embed core globally consistent sales tools, systems, and processes to improve sales performance, and design and implement sales process improvement strategies and new global tools.
• Proposition Development: Develop and lead strategic initiatives and propositions, simplify process improvements, track sales performance, and foster a sales culture oriented towards complex solutions with appropriate governance.
• Business Collaboration: Facilitate a deep understanding of the GPS Sales model, developing priorities aligned to sales objectives and collaborating across the wider GPS and CIB Coverage organizations to deliver client and sales requirements.
The Must-Haves
• Background: Senior Manager with prior client-facing experience and hands-on delivery of solutions from a transaction banking, corporate banking, or network banking perspective, coupled with knowledge of the GPS business and broader HSBC’s Global Businesses construct.
• Experience: A track record of delivering high-impact results in business development, strategy, cross-functional initiative execution, and growth initiatives delivery. Hands-on experience in risk management controls and frameworks, and internal systems and tools used to drive business performance, is strongly preferred.
• Skills: Strong critical thinking and insight skills, excellent communication skills (both spoken and written), robust stakeholder management and influencing abilities that facilitate strong collaboration, and the ability to work with self-motivation, proactiveness, autonomy, and resilience under pressure.
• Bonus: Familiarity with GPS and Coverage sales practices within the Corporate or Institutional client segment would be advantageous.