Security Officer

Job Description

About the Job

Wellstar is looking for dedicated professionals to join their team. They value contributions and ideas, emphasizing compassion, excellence, and honoring every voice. Wellstar’s mission is to enhance the health and well-being of every person they serve, and they are proud of their commitment to making a difference in healthcare and people’s lives.

Job Summary: Security Officer (Watch and Patrol)

As a Security Officer at Wellstar, you will perform essential watch and patrol duties to protect the public, staff, and property. Your role is crucial in preserving peace and order, providing excellent customer service, and ensuring the safety and welfare of employees, patients, visitors, and Wellstar Health System property.

Core Responsibilities and Essential Functions

• Enforce Rules and Provide Assistance:
  • Enforce WellStar Health System rules, regulations, policies, and procedures.
  • Provide assistance to employees, patients, and visitors.
  • Assist with traffic and parking control.
• Documentation and Corrective Action:
  • Document observations, hazards, and incidents for follow-up corrective action.
  • Take immediate corrective action against hazards and conditions that may cause injury or damage.
  • Report any unsafe conditions and actions taken to your supervisor.
• Safety/Emergency Responsibility & Response:
  • Assist with and be trained for emergency situations.
  • Respond quickly and effectively to emergency and non-emergency situations.
  • Escort persons and assist facility personnel.
  • Be vigilant and alert for activities that could result in injury to a person or damage to or loss of property.
  • Conduct drills and exercises as required.
• Provide Excellent Customer Service:
  • Provide a visible deterrent to crime, prohibited activities, or suspicious activities in public and non-public areas.
  • Maintain a positive working relationship with facility staff members.
  • Maintain a thorough knowledge of a facility and, where applicable, of multiple facilities.
  • Communicate effectively with diverse people including patients, visitors, employees, and medical staff.
  • Write accurate, clear, and legible reports.
• Training / Loss Prevention:
  • Possess a working knowledge of Loss Prevention principles.
  • Possess a working knowledge of crime scene protection.
  • Participate in new employee orientation and training of new security officers as assigned.
  • Attend monthly staff meetings and professional development classes related to the Security Department.
  • Strong working knowledge of CMS/EMTALA Guidelines and their applicability.
• Performs other duties as assigned.
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

• High School Diploma or GED General.

Required Minimum License(s) and Certification(s)

All certifications are required upon hire unless otherwise stated.

• Active law enforcement officer with jurisdiction (Required Upon Hire).

Required Minimum Experience

• Minimum 1 year of law enforcement experience.
• Currently employed in good standing with a police department, sheriff’s department, or other law enforcement agency (Required).

Required Minimum Skills

• Writing skills necessary to complete incident, accident, and investigative reports as required.
• Public relations skills necessary to communicate effectively with the public in a courteous, professional, and tactful manner.
• Must be able to accept responsibility, manage authority, and maintain confidentiality of information.
• Ability to function independently of constant supervision and exercise physical and emotional restraint under stressful conditions.
• Ability to observe, listen attentively, and use problem-solving skills.
• Some knowledge and experience with security CCTV and access control systems.

Join Wellstar and discover the support to do more meaningful work and enjoy a more rewarding life. Connect with the most integrated health system in Georgia and start a future that gives you more.