Seasonal Entry Level Tax Preparer

Job Description

About the Job: Seasonal Entry Level Tax Preparer

At Jackson Hewitt, we are committed to providing an invaluable service, guiding our clients through the complex world of tax codes, rules, and processes with integrity, quality, and consistency. We take immense pride in offering a level of support that many taxpayers don’t receive from DIY solutions or other providers. Your role is critical to our success as we collectively “Work Hard for the Hardest Working Americans”—a mission that fuels our passion and dedication.

Doing taxes is far more than just filling out forms; for most Americans, their tax return represents the largest single financial event of the year, often accompanied by significant emotion. This is where you come in. We are here to ease our clients’ stress, providing expert customer service and comprehensive tax knowledge.

Benefits

• Employee discounts
• Flexible schedule
• Training & development

Flexible Schedules Available

We understand the importance of work-life balance and offer a variety of flexible scheduling options:

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Are You a Good Fit?

We welcome applicants from all walks of life who possess a willingness to learn and a passion for helping others. This opportunity is ideal for individuals who are:

• Looking to learn a new career and break into the tax industry.
• Seeking to boost their skills and resume, even with gaps in work history.
• Re-entering the workforce after being at home with family.
• New to the workforce or have limited experience/education, but possess a strong desire to learn.
• Retired and wish to continue making an impact.
• Without a college diploma – no problem!
• A Veteran or military personnel transitioning from service.
• Part of a military family that frequently moves with deployments.
• A recent college graduate or current college student.
• A stay-at-home parent who needs a flexible work schedule.
• A gig worker or looking to add a second income.
• Bilingual – bilingual candidates are highly encouraged to apply!

What You’ll Do Here

As a Seasonal Entry Level Tax Preparer, you will be responsible for a wide range of client-facing and tax preparation tasks, ensuring accuracy and providing exceptional support:

• Provide guidance, explain, prepare, and complete accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms.
• Provide clients with IRS audit support.
• Complete E-filing, provide printed copies of returns for clients to review, and process e-filing to IRS and state agencies.
• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Complete all related tax forms in accordance with company policies and in compliance with legislation and regulations.
• Collect and process clients’ payments while ensuring timely deposits.
• Support marketing and business generation efforts.
• Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Skills You’ll Bring For Success

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor’s degree in Accounting or a related field is a plus!
• PTIN Certification: Yes (required for all tax preparers).

Compensation

$15.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there’s likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers enjoy flexible scheduling and various rewards too.

PTIN Certification: Yes

Important Disclaimer

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.