Salesperson

Job Description

Job Description: Salesperson

About the Role

As an Entry-Level Salesperson, you will be a vital part of our team, supporting the DIY (Do-It-Yourself) business and contributing significantly to our sales and service objectives. This position requires a solid understanding of our store systems, basic automotive system knowledge, and fundamental part identification skills. You will gain the ability to efficiently source parts from various channels including stores, hubs, PDQ (Product Display Quantities), and external suppliers, alongside developing in-depth knowledge of our store’s inventory and maintenance processes.

This role offers flexibility, available as either part-time or full-time. While not mandatory, Fleet Safety Certification is preferred to further enhance our commitment to safety and efficiency.

Primary Responsibilities

• Provide an excellent and engaging selling experience for DIY customers during both in-store visits and phone inquiries.
• Actively work towards achieving personal sales goals and contribute to the store’s overall sales objectives.
• Offer essential DIY services directly to customers, including battery installation, testing, and wiper blade installations.
• Maintain the highest standards for store product presentation and operational excellence.
• Diligently execute all inventory processes, which include truck put-away, shoot-outs, cycle counts, and efficient management of back stock.

Secondary Responsibilities

• Ensure the overall cleanliness and organization of the store, encompassing floors, bathrooms, product facing, dusting, and parking lot maintenance.
• Assist with general stocking tasks, including the efficient stocking of incoming truck deliveries and managing back stock.
• Safely deliver parts to customers as needed, ensuring timely and accurate service.

Key Success Factors

To thrive as a Salesperson in this role, you should possess:

• Basic driving and navigation ability for efficient deliveries.
• Competence in using the delivery board system for logistical coordination.
• Friendly and effective communication skills to build rapport with customers and colleagues.
• The ability to quickly locate and accurately stock parts.
• Strong safety knowledge and practical application of safety skills.
• Proficiency in operating inventory systems and various store equipment.
• Foundational knowledge of parts and automotive systems.
• Skill in operating Point of Sale (POS) and parts lookup systems.
• Expertise in utilizing testing and diagnostic equipment for DIY service tasks.

Qualifications

Essential Job Skills Necessary For Success As a Salesperson:

• Language & Communication: Ability to speak and write English effectively (Spanish proficiency is a significant advantage); capable of building strong relationships with customers, peers, and management.
• Reading & Interpretation: Skill in reading and interpreting various documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Mathematical Aptitude: Ability to use basic math accurately, including adding, subtracting, multiplying, and dividing in all units of measure, utilizing whole numbers, common fractions, and decimals.
• Availability: Flexibility to work an assortment of days, evenings, and weekends as needed to meet business demands.

Prior Experience that Sets a Salesperson up for Success:

• 2-3 years of successful sales experience, preferably in a diverse retail environment, demonstrating a proven track record of providing superior customer experiences.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job:

• The employee will predominantly be walking or standing.
• The employee is required to be able to talk and hear, and use hands and fingers to handle or feel.
• Requires the ability to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds.
• Occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job:

• The employee is usually working inside.
• However, they will occasionally be outside and exposed to various weather conditions when performing tasks such as installing batteries and wiper blades.
• The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
• The noise level in the work environment is usually moderate.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state, or local protected class.