Sales Operations Intern

Job Description

About the Company

CivicScience is a leading opinion analytics platform that gathers opinions from millions of consumers on thousands of topics daily. They provide high-velocity insights to major brands such as Apple, Disney, Bank of America, McDonald’s, and T-Mobile, addressing questions critical to the marketing strategies of the Global 2000.

The company’s core offering is the InsightStore™, a powerful technology that analyzes real-time consumer opinions to discover market and cultural trends, and accurately predict future consumer behavior and market outcomes. CivicScience aims to provide a foundational source of truth to drive positive impact for humanity, brands, and media, operating as a privacy-centric platform.

CivicScience consists of three business units: Media Partnerships, CivicScience Intelligence, and Advertising Solutions, all working collaboratively. The company fosters a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. They have received significant recognition, including being named in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council’s Tech 50 (winner), and Mental Health America’s Bell Seal Program (Gold Award).

About the Job: Sales Operations Intern

CivicScience offers internships designed to introduce students to the world of market intelligence. The Sales Operations Intern position is part of the Intelligence team for the 2025-26 program, seeking upper-level undergraduate or graduate students.

Internship Program Details:
• Duration: 10-12 weeks.
• Hours: Up to 20 hours per week, with flexibility based on department/role and student needs.
• Educational Opportunities: Interns will participate in sessions covering branding & communications, sales & marketing, research, data analysis, customer relationship management (CRM), and technology.
• Project Deliverables: Projects may include prospect research, outreach messaging, client engagement, nurturing business relationships, and sales presentations (group and/or individual), designed to meet academic standards for college-level credit(s).
• Compensation: This is an unpaid internship.
• Location: This is a remote (work from home) role for US-based students. Interns will work directly with CivicScience sales and marketing professionals.

Key Responsibilities of the Sales Operations Intern:
• Research & Collaboration: Research, identify, and collaborate on potential business partnerships.
• Strategy Development: Support the development of outreach strategies to engage prospective partners.
• Content Creation: Contribute to the creation of pitch materials, proposals, and presentations.
• Performance Tracking: Track and report on partnership performance metrics and outcomes.
• Team Contribution: Attend team meetings and contribute to discussions on sales operations initiatives.

Qualifications/Desired Skills/Experience:
• Academic Status: Upper-level undergraduate or graduate-level student status.
• Field of Study: Pursuing a degree in business, commerce, marketing, communications, or related fields.
• Credit Eligibility: Must be eligible to receive college credits for this unpaid internship.
• Mindset: Possess an entrepreneurial mindset and have a keen interest in the world of startups.
• Sales & Marketing Knowledge: Strong understanding of sales and marketing principles and tactics.
• Communication Skills: Ability to convey ideas clearly and persuasively, with excellent written communication skills, including impeccable grammar.
• Technical Proficiency: Proficiency with a variety of technology platforms.