Sales Development Representative (SDR)

Job Description

Sales Development Representative | ServiceTitan

The Tone:
This is a full-time, hybrid role at ServiceTitan, with required onsite work 1-2 days per week if living within a 40-mile radius of an office in Glendale, CA; Plano, TX; Chicago, IL; St. Louis, MO; or Draper, UT. ServiceTitan builds a technology platform for the trades industry, providing solutions for service businesses. As a Sales Development Representative, you are the crucial first point of contact in our sales process, responsible for qualifying prospects and uncovering valuable opportunities through strategic conversations. Your work sets the foundation for Account Executives’ success and directly contributes to the company’s revenue growth.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Glendale, CA; Hybrid, Plano, TX; Hybrid, Chicago, IL; Hybrid, St. Louis, MO; Hybrid, Draper, UT
• Pay: $26.93–$28.85 hourly
• Team: SDR team, collaborating with Account Executives
• Mission: Qualify potential leads and schedule product demonstrations to create new business opportunities for Account Executives.
• Tech Stack: Salesforce, Salesloft, Gong, ChiliPiper

What You’ll Actually Do
• Prospect: Generate new business opportunities through outbound prospecting via calls and emails.
• Manage: Master sales methodology and technology to effectively manage your daily activities and sales pipeline.
• Qualify: Qualify potential leads, engage in discovery conversations, and schedule demonstrations for Account Executives.
• Collaborate: Work with Account Executives to develop and execute winning sales strategies.
• Develop: Continuously learn and improve sales skills through coaching and feedback.

The Must-Haves
• Background: Entry-level career stage, welcoming recent graduates and career changers with a passion for sales.
• Experience: 0-4 years in a corporate environment.
• Skills: Proven time management and organizational abilities; a knack for learning new technologies quickly; exceptional communication and interpersonal skills; a strong sense of urgency and results-oriented mindset; a coachable attitude with a hunger for feedback.