Sales Associate

Job Description

Sales Associate | LE_301 Hibbett Retail, Inc.

The Tone:
This is a role at LE_301 Hibbett Retail, Inc., located in Jacksonville, FL. Hibbett Retail is a company focused on selling merchandise and providing services in a retail environment. This role is crucial for providing quality customer service, driving product sales, and serving as an ambassador of the organization and brand to create unique experiences for customers, helping to acquire and retain them long-term.

The TL;DR
• Role: Full Time
• Location: In-person, Jacksonville, FL
• Pay: $14 hourly
• Team: Reports to Store Manager
• Mission: To provide quality customer service and drive product sales by representing the brand and promoting merchandise.

What You’ll Actually Do
• Customer Service: Produce and give extraordinary customer service, assisting customers as they enter and during peak periods.
• Sales Performance: Promote and sell services and merchandise, consistently achieving and exceeding sales targets and goals.
• Policy Adherence: Practice and uphold all company policies, procedures, and standards listed in operations, personnel, visual, and customer service manuals.
• Store Operations: Assist in the daily operations of the store, including completing work lists, clean-up tasks, weekly shipments, and general store maintenance.
• Asset Protection: Protect the company’s assets and financial information by ensuring internal control accuracy and reporting potential fraud risks to management.

The Must-Haves
• Background: Early Career professional with core domain knowledge in customer service and retail sales.
• Experience: 0-2 years of customer service experience.
• Skills: Interpersonal communication, product knowledge, attention to detail, multitasking, and team collaboration.