Sales Associate

Job Description

Sales Associate | Rooms To Go

The Tone:
This is a full-time role at Rooms To Go, located in one of our nationwide showrooms. Rooms To Go is America’s largest furniture retailer, specializing in KIDS furniture. This role is crucial for helping families envision and select the perfect furnishings for their children’s rooms, directly contributing to our sales goals and customer satisfaction. The Sales Associate uses a consultative approach to guide customers through their purchasing decisions, ensuring a positive experience.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: One of our nationwide showrooms
• Pay: $50000–$70000 yearly
• Team: Part of a showroom sales team
• Mission: Help customers bring their design vision to life for their children’s rooms and generate sales through a consultative, customer-centric approach.
• Tech Stack: Tablets, touch screens

What You’ll Actually Do
• Customer Engagement: Greet and engage customers warmly, creating a welcoming showroom environment.
• Needs Assessment: Uncover customer’s home furnishing needs and help them bring their design vision to life for their children’s rooms.
• Sales Generation: Generate sales through a consultative, customer-centric approach.
• Relationship Building: Build rapport with customers through strong interpersonal skills and excellent listening, earning their business with honest conversation and integrity.
• Product Enhancement: Encourage the sale of additional products to complete the room and enhance the customer’s purchase.

The Must-Haves
• Background: A dedicated team player who is driven and motivated to succeed, with a positive attitude, an outgoing personality, and excellent listening skills.
• Experience: Direct customer experience from service roles (e.g., servers, bartenders, real estate professionals, flight attendants) or retail.
• Skills: Strong verbal and written communication skills, proficiency in using current electronic devices like tablets and touch screens, and the ability and willingness to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Bonus: 2+ years of retail sales experience.