Revenue Cycle Business Office Manager (BOM)

Job Description

Revenue Cycle Business Office Manager | SanStone Health & Rehabilitation

The Tone:
This is a full-time, in-office role at SanStone Health & Rehabilitation, a company dedicated to making a difference in the healthcare industry, specifically in skilled nursing facilities. SanStone Health & Rehabilitation cares passionately for its employees and residents, fostering a fun and supportive work environment. This role is critical as it oversees the financial and administrative operations, ensuring accurate billing, timely collections, and compliance with regulations, while also providing essential financial support to residents and their families.

The TL;DR
• Role: Full Time
• Location: In-person
• Team: Oversees Receptionist; collaborates with clinical and administrative teams
• Mission: Oversee financial and administrative operations to ensure accurate billing, timely collections, and regulatory compliance while supporting residents and families with financial matters.
• Tech Stack: Microsoft, billing software

What You’ll Actually Do
• Financial Management: Manage accounts receivable, overseeing resident billing for Medicare, Medicaid, private insurance, and private pay accounts.
• Claims Processing: Prepare, submit, and monitor claims to various carriers, actively following up on unpaid balances and resolving rejections or denials.
• Resident Financial Support: Coordinate financial aspects of admissions, assist residents and families with inquiries, and manage accurate resident trust accounts.
• Compliance & Documentation: Ensure strict compliance with HIPAA, state, and federal billing regulations, maintaining organized records for audits.
• Office & Team Leadership: Oversee receptionist scheduling and develop efficient office workflows to support overall facility operations.

The Must-Haves
• Background: Managerial experience in revenue cycle operations within healthcare, demonstrating a friendly, detail-oriented approach.
• Experience: Minimum 2-3 years in healthcare billing and collections in long-term care or skilled nursing, with specific experience in Medicare, Medicaid, and insurance billing perspectives.
• Skills: Strong knowledge of Medicare, Medicaid, and insurance billing processes; proficiency in Microsoft and billing software; excellent organizational, communication, and leadership skills.
• Bonus: Associate’s or bachelor’s degree in business administration, Accounting, or a related field.