Retail Management Internship

Job Description

Retail Management Intern | Love’s Travel Stops

The Tone:
This is an internship at Love’s Travel Stops, offering in-person, hands-on experience. Love’s is a family-owned and operated business, established in 1964 and headquartered in Oklahoma City. With nearly 40,000 team members, the company’s core business revolves around travel stops, providing essential products and services for professional drivers, fleets, and the traveling public, alongside alternative energy solutions and wholesale fuel. Their culture emphasizes giving back to communities and fostering an inclusive workplace, which are hallmarks of their award-winning environment. This Retail Management Intern role is crucial for developing future leaders within Love’s extensive network. Interns gain direct experience managing high-volume, fast-paced travel centers, including food service and truck care operations. This program is specifically designed to provide a comprehensive foundation in facility operations, team management, and exceptional customer service, equipping participants to help keep professional drivers and travelers moving efficiently. Through this immersive experience, interns are set on a clear path toward a rewarding career with Love’s, making a tangible impact on the company’s vital services.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: In-person

• Mission: Solve operational challenges and enhance customer experience in high-volume travel centers to support drivers and travelers.

What You’ll Actually Do
• Training: Participate in hands-on training across all store, fuel, food, and truck care operations.
• Business Acumen: Develop business understanding by learning to drive sales, manage costs, and support profitability.
• Team Leadership: Learn practices for team leadership, staffing, and employee development.
• Customer Service: Gain experience delivering exceptional customer service and resolving issues.
• Project Collaboration: Collaborate on a cross-functional project with other interns and leaders across departments.

The Must-Haves
• Background: Currently enrolled in a 2- or 4-year program, pursuing a degree in business, management, hospitality, or a related field. Career level: Entry-Level.
• Experience: Willingness to learn and engage in hands-on work within a customer-focused environment.
• Skills: Confident customer and team interaction; Ability to learn operational tasks; Proficiency with computer programs and technology tools.