Candidate
Employer
Restaurant General Manager
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Job Description
General Manager | Layne’s Chicken Fingers
The Tone:
This is a full-time role at Layne’s Chicken Fingers, located in-person. Layne’s sets high standards for operational excellence, ensuring every guest experiences the same positive interaction with Hot Food Fast and the Perfect Every Time (PET) experience. This role is essential for leading the restaurant team, fostering a high-performing culture, and driving consistent results that uphold Layne’s commitment to quality and exceptional guest service.
The TL;DR
• Role: Full Time
• Location: In-person
• Mission: To lead restaurant operations, develop staff, and ensure a consistent, perfect guest experience every time.
What You’ll Actually Do
• Lead Operations: Direct and oversee all daily restaurant activities, ensuring competence across all hourly and management positions.
• Develop Staff: Coach, mentor, and hold managers and team members accountable to build a high-performing team.
• Manage Resources: Optimize labor, scheduling, and staffing levels to effectively meet business needs.
• Ensure Quality: Uphold and exceed standards for food quality, service speed, and overall restaurant cleanliness, aiming for Perfect Every Time execution.
• Drive Performance: Utilize scorecards, reporting, and profitability metrics to enhance store performance and complete administrative duties accurately.
The Must-Haves
• Background: Manager with a leadership mindset, dedicated to operational excellence, and a people-first approach. High school diploma or equivalent is preferred.
• Experience: 2+ years of restaurant management experience, with General Manager or Assistant General Manager roles preferred.
• Skills: Strong organizational and time-management abilities, excellent communication and interpersonal skills, a team-builder with an over-the-top positive attitude, adaptable, and solutions-oriented.
• Bonus: Strong understanding of labor management and cost controls, willingness to work a flexible schedule including nights and weekends, and a Driver’s License.
