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Job Description
Documentation Specialist | Careerscape
The Tone:
This is a remote, entry-level Documentation Specialist role supporting a client of Careerscape, located within the United States. Careerscape is a staffing and recruiting firm connecting professionals with employers across various industries, including operations, administration, customer support, and business services. This position is vital for creating, organizing, reviewing, and maintaining essential business documentation to ensure accuracy, compliance, and smooth operations for the client. It offers a prime opportunity for a detail-oriented individual to build a career in documentation management, business operations, or administrative support, with clear pathways for professional development and advancement.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote, United States
• Pay: $95000–$130000 yearly
• Mission: Ensure business documentation is accurate, compliant, and operationally efficient through creation, organization, review, and maintenance.
• Tech Stack: Microsoft Office, Google Workspace
What You’ll Actually Do
• Create: Create, review, and maintain various types of business documentation to support client operations.
• Organize: Organize digital files and document repositories to ensure easy access and proper storage.
• Ensure: Ensure documentation accuracy and completeness by thoroughly reviewing all materials.
• Update: Update records, policies, and procedural documents to reflect current information and processes.
• Control: Maintain document control processes and standards, tracking revisions and version control activities.
The Must-Haves
• Background: High school diploma or equivalent required, with an Associate’s or Bachelor’s degree preferred. Interest in documentation management, business operations, compliance, or administrative support.
• Experience: 0–2 years of experience in administration, customer service, data entry, or general support roles.
• Skills: Strong attention to detail and accuracy, excellent organizational and time management skills, strong written and verbal communication abilities, basic computer proficiency with Microsoft Office and Google Workspace, and the ability to manage multiple priorities effectively and work independently in a remote environment.
• Bonus: Administrative or office support experience, records management experience, familiarity with document management systems, data entry or reporting experience, and experience handling confidential information.