Regional Process Manager, Transparency and Business Performance – Process Management

Job Description

Regional Process Officer | Mercedes-Benz Group

The Tone:
This is a full-time role at Mercedes-Benz Group. Mercedes-Benz Group builds premium automobiles and mobility services globally. This position is crucial for ensuring the transparent, efficient, and standardized execution of key business processes across the region, directly contributing to operational excellence and informed decision-making. The role supports the commercial rationale and business impact of regional decisions, aligning with central strategies.

The TL;DR
• Role: Full Time
• Type: Full-time

• Mission: Ensure transparent, efficient, and standardized execution of key regional business processes to support operational excellence and informed decision-making.

What You’ll Actually Do
• Process Management: Act as the regional process officer to ensure transparent, efficient, and standardized execution of key business processes.
• Decision Framework: Ensure clear decision logic, proper approvals, complete documentation, and traceable workflows across key regional operational processes like sales, network development, and aftersales.
• Financial Allocation: Establish structured and transparent financial resource allocation, including budget spending priority lists, ensuring alignment with central Controlling.
• Performance Monitoring: Monitor process execution through data-driven reviews and analyses, identify deviations from agreed standards, and facilitate corrective actions.
• Process Improvement: Standardize regional processes, including roles, responsibilities, decision criteria, approvals, documentation, and exception handling.

The Must-Haves
• Background: University degree in Law, Business Administration, Finance, or a related field.
• Experience: Several years of experience in business process management, process optimization, operational excellence, or risk management functions.
• Skills: Strong understanding of business processes, process management, and cross-functional operational management; Familiarity with policy and process framework management and continuous improvement methodologies; Strong analytical, problem-solving, and stakeholder management skills; Fluent in English.
• Bonus: A Master’s degree preferred; Experience in commercial operations, business process management, process control and optimization, or internal control frameworks preferred; Experience in commercial processes (e.g., sales, budgeting, supplier management) is a plus; Experience in the automotive sector or a complex multinational organization preferred.