Promotions Assistant

Job Description

Promotions Assistant – Entry Level | Ice Speak Social

The Tone:
This is an entry-level role at Ice Speak Social, an organization dedicated to supporting promotional campaigns and brand engagement activities that help businesses connect effectively with their customers. This position is vital for the company’s mission, as it involves direct interaction with the public and plays a crucial role in bringing promotional strategies to life. The Promotions Assistant will be on the front lines, embodying the company’s brand and ensuring a positive experience for potential customers. This opportunity offers a clear path for individuals looking to start their career in promotions and customer engagement.

The TL;DR
• Role: Early Career
• Type: Flexible scheduling
• Location: In-person

• Mission: Support promotional campaigns and brand engagement activities to help businesses connect with their customers.

What You’ll Actually Do
• Campaign Execution: Actively participate in and assist with the successful execution of various promotional events and campaigns, working collaboratively with team members and supervisors to ensure all objectives are met.
• Direct Customer Engagement: Proactively engage with a diverse range of customers at events, initiating conversations, answering questions, and providing clear, concise, and compelling information about the services Ice Speak Social helps promote.
• Event Logistics & Setup: Provide crucial hands-on support for the physical setup and efficient breakdown of all event materials, displays, and promotional assets, ensuring the event space is prepared professionally and dismantled smoothly.
• Brand Advocacy & Image: Consistently uphold and project a professional, enthusiastic, and positive brand image for Ice Speak Social and its clients, demonstrating excellent decorum and helpfulness in all interactions.
• Feedback & Data Collection: Assist in tracking various metrics related to customer engagement during events and meticulously gather feedback from participants, which is vital for evaluating campaign effectiveness.

The Must-Haves
• Background: This entry-level position requires candidates to hold a high school diploma or an equivalent qualification, seeking individuals who are eager to learn and grow within the promotional and brand engagement sector.
• Experience: While this is an entry-level opportunity with comprehensive training provided, no specific years of prior professional experience are strictly required.
• Skills: Possess demonstrably strong communication abilities, effective interpersonal skills, and a naturally friendly, outgoing, and genuinely team-oriented disposition, ready to collaborate and contribute positively.
• Bonus: Prior experience in customer service roles or involvement in event support activities is considered a significant advantage, along with the ability and willingness to work flexible hours, including weekends, as dictated by event schedules.