Project Intern – Commerce Operations

Job Description

TikTok Shop Partner Manager Project Intern (TikTok Shop – US Operation) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA. TikTok is a leading global platform for short-form mobile video, focused on inspiring creativity and bringing joy. The company is experiencing significant growth in the commerce industry, aiming to make TikTok a primary channel for merchants, creators, and affiliates. This role supports the US Operations team in pioneering Content & Creator commerce, helping scale the #TikTokMadeMeBuyIt phenomenon and shape the future of shopping through a unique customer experience.

The TL;DR
• Role: Internship
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US Operations team
• Mission: This person supports the TikTok Shop US Operations team by managing partner relationships, providing data analysis, and collaborating on team projects to ensure efficient cooperation and goal achievement.
• Tech Stack: Excel, Google Sheets

What You’ll Actually Do
• Partner Cooperation: Assist in building and expanding cooperation links with TikTok Shop Partners (TSPs) and constructing a stable cooperation ecosystem.
• Partner Communication: Support daily communication with managed TSPs, respond to their needs, and maintain cooperative relations to ensure efficient progress.
• Cooperation Tracking: Track the entire progress of TSP cooperation matters, synchronize problems and dynamics with the team, and promote project implementation.
• Data Analysis: Sort out and analyze daily operation data for TSPs, including core indicators, and output refined weekly or biweekly operation analysis reports.
• Project Collaboration: Collaborate with team members to promote project management work, assist in formulating project plans, and track the progress of task nodes.

The Must-Haves
• Background: Currently pursuing an Undergraduate/Master degree in Marketing, Cross-Border E-Commerce, Sales & Marketing Operations, International Business, or a related field.
• Experience: Ability to commit to at least a 3-month internship period; strong interest in e-commerce and the creator economy.
• Skills: Proven skills in Excel/Google Sheets to derive “the story” behind numbers; excellent problem-solving and communication skills; strong learning ability, execution ability, stress resistance, communication, coordination, resource integration, and project management abilities.
• Bonus: Internship or full-time experience in an e-commerce business with a solid understanding of the industry landscape; proficiency in Excel/Google Sheets and experience in business analysis or operational reporting.