Product Solutions & Operations Graduate – Marketplace Solutions

Job Description

Product Solutions and Operations Graduate (Commerce Ads) – 2027 Start | TikTok

The Tone:
This is a graduate-level role at TikTok, located in Los Angeles, CA (and potentially other global offices). TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its global user base. The Global Product Solutions & Operations (PSO) team acts as a vital link between TikTok’s advertising partners and its Product teams. This role matters because it empowers the world’s largest Marketplace businesses, from global e-commerce giants to hyper-growth disruptors, to achieve measurable results through TikTok’s commerce solutions.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Los Angeles, CA (or other global offices)
• Pay: $80169–$121600 yearly
• Team: Product Solutions & Operations (PSO)
• Mission: Empower Marketplace businesses to achieve measurable results through commerce solutions, bridging advertising partners with Product teams.

What You’ll Actually Do
• Initiative Support: Support go-to-market initiatives for the Marketplace business by assisting with research, analysis, planning, and execution of programs that drive adoption of Smart+ Catalog Ads.
• Partner Onboarding: Help Marketplace partners adopt the unified Asset Manager by supporting onboarding efforts, identifying common challenges, and assisting partners in maximizing value from their product catalogs and creative assets.
• Feedback Collection: Gather customer and sales team feedback to help Product and Engineering teams understand Marketplace needs, including SKU management, APIs, signal quality, and measurement.
• Global Collaboration: Partner with regional and cross-functional teams across the Americas, Europe, and APAC to support global Marketplace initiatives and facilitate the sharing of learnings across markets.
• Performance Analysis: Analyze campaign and Marketplace performance data to identify trends, opportunities, and areas where advertisers may be able to improve performance through better signals, creative, or measurement.

The Must-Haves
• Background: Completing or recently completed a Bachelor’s degree in computer science or a related discipline, with an academic background in these fields.
• Experience: No specific years of experience required for this graduate role.
• Skills: Strong logical thinking and data analysis skills to break down, analyze, and solve complex problems; strong organizational, planning, communication, and execution skills; self-motivated and responsible, with the ability to drive projects independently with reliability and simplicity; a heavy user of internet products, curious and interested in product design and user experience.
• Bonus: Technical experience or project work is preferred; prior product-related internship or project experience is a plus.