Product Manager – Value Added Services Platform

Job Description

Sr. Product Mgr – Services | eBay

The Tone:
This is a full-time, individual contributor role at eBay. eBay is a global ecommerce leader focused on changing how the world shops and sells, empowering millions of buyers and sellers across 190+ markets. This role is crucial for managing the Value Added Services platform, which directly contributes to eBay’s strategic growth initiatives and reinventing the future of ecommerce for enthusiasts. You will connect people and build communities to create economic opportunity for all by developing services that prioritize customers and welcome bold ideas.

The TL;DR
• Role: Full Time
• Type: Full-time
• Team: Individual contributor, collaborating with core engineering & design leads, business units, and multiple Product & Engineering teams from services.
• Mission: Manage the Value Added Services platform to enable growth for eBay’s main strategic priorities.
• Tech Stack: APIs (REST/GraphQL)

What You’ll Actually Do
• Drive Product Strategy: Lead the product execution for Value Added Services, building and implementing a compelling roadmap that supports services business growth goals.
• Develop AI Capabilities: Create innovative tools with AI capabilities to drive the platform’s vision and unlock new use cases.
• Foster Collaboration: Collaborate closely with researchers, analysts, designers, and engineers to improve service experiences, working with partners across the organization to ensure overall product success.
• Enhance Engineering Operations: Innovate and reinforce the field of engineering operations, from sprint reviews to definition of done, fostering a culture of quality, customer-centricity, scalability, and reliability.
• Advocate and Analyze: Act as the primary advocate for the product, applying data and analytics to drive product decisions, monitoring user feedback, and ensuring the product meets customer needs and aligns with industry regulations.

The Must-Haves
• Background: Master’s degree in a technology or equivalent business area, or equivalent experience as a technical product leader.
• Experience: 8+ years of experience as a technical product leader, with significant time and success in large-scale enterprise or platform-centric organizations, ideally within an eCommerce or marketplace company. Demonstrated experience launching AI-powered platform capabilities that unlock new use cases or accelerate ecosystem growth.
• Skills: Solid understanding of APIs (REST/GraphQL), including how they are designed, documented, integrated, and used to enable scalable product features and third-party integrations; proficiency in working with engineering teams delivering software products and features using Agile/Scrum methodologies; proficiency in basic data analysis using tools such as Excel, SQL, and Tableau.
• Bonus: Experience in e-commerce delivering both buying and selling experiences; demonstrated success leading multiple projects from concept to delivery while meeting schedules and budget; strategic problem solver who favors action and is passionate about enabling innovation through platforms.