Produce Clerk

Job Description

PRODUCE/GM CLERK | Kroger

The Tone:
This is an in-person, customer-facing role at Kroger. Kroger focuses on delivering outstanding customer experiences and maintaining a safe, clean, and fresh shopping environment across its organization. This role is crucial for directly impacting customer satisfaction by ensuring the availability and quality of produce and general merchandise, and for contributing to the department’s sales and profit goals. The company emphasizes core values of respect, honesty, integrity, diversity, inclusion, and the safety of others, which are expected to be demonstrated in daily operations.

The TL;DR
• Role: Early Career
• Location: In-person

• Mission: Ensure a safe, clean, and fresh shopping environment while delivering exceptional customer service and achieving departmental sales and profit goals.

What You’ll Actually Do
• Customer Service: Create a welcoming environment by answering customer questions, recommending products sold throughout the store, and informing customers of produce specials.
• Product Preparation & Stocking: Perform duties to company standards regarding cutting, preparing fruit and vegetable platters/trays, packaging produce items, stocking, CAO, and Key Retailing.
• Quality Control: Review and inspect products for quality and freshness, taking appropriate action with items that do not meet standards, and ensuring proper temperatures are maintained in cases and coolers.
• Expense & Inventory Management: Maintain an awareness of inventory and stocking conditions, noting any discrepancies, and help control expenses to achieve departmental sales and profit goals.
• Safety & Compliance: Adhere to all local, state, and federal laws, safety and food safety regulations, reinforce safety programs, identify unsafe conditions, and report all safety risks or illegal activity.

The Must-Haves
• Background: Minimum age of 18 years, knowledge of basic math (counting, addition, subtraction), and a current food handler’s permit (where applicable) once employed.
• Experience: Ability to handle stressful situations, work cooperatively in a high-paced environment, manage conflict reasonably, and act with honesty and integrity regarding customer and business information.
• Skills: Effective communication skills, ability to follow directions and seek assistance when necessary, physical capability to regularly lift up to 30 pounds, and proficiency in practicing preventive maintenance by inspecting equipment.
• Bonus: Produce experience.