Principal Program Manager – Strategic Manufacturing Programs

Job Description

Principal Program Manager, Auto & Industrial | Xometry

The Tone:
This is a full-time, remote or hybrid role at Xometry. Xometry operates a digital marketplace that connects businesses with global manufacturing capacity, helping companies bring their big ideas to life. This role is pivotal in managing Xometry’s most complex and high-value production programs from start to finish. The Principal Program Manager ensures program quality, delivery, and financial success, while also enhancing Xometry’s overall program management practices.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote or Hybrid
• Pay: $116000–$143000 yearly
• Team: Reports to the Director, Strategic Program Operations
• Mission: Owns a portfolio of Xometry’s most complex and highest-value production programs, ensuring quality, delivery, and financial success.
• Tech Stack: ERP systems, Salesforce, Tableau, Looker, Smartsheet, Jira, Asana, Microsoft Project

What You’ll Actually Do
• Program Leadership: Own and lead multiple concurrent, complex production programs, often exceeding $5M each, from the opportunity phase and award through first article, launch, and into steady-state repeat production.
• Planning and Execution: Build and manage detailed program plans aligned with customer requirements and Xometry’s Product Development Process, including Advanced Product Quality Planning (APQP), while tracking launch and production metrics for quality, delivery, and customer experience.
• Financial Accountability: Manage comprehensive program budgets and financials, covering tooling, capital, and margin, driving actions to meet financial objectives, and identify opportunities to expand programs within existing accounts.
• Stakeholder & Partner Management: Serve as the primary point of contact for customer engineering, quality, and procurement teams, leading cross-functional internal teams and holding manufacturing partners accountable for commitments, capacity, and quality.
• Operational Excellence & Mentorship: Drive cross-functional operational initiatives to improve program efficiency, scalability, and repeatability, while defining KPIs, applying Lean principles, and mentoring junior program managers on structured problem solving and customer management.

The Must-Haves
• Background: Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or a related field; ITAR eligible as a U.S. person.
• Experience: 12+ years of program or project management experience, including leading production programs in a manufacturing environment, with demonstrated success running multiple concurrent, complex programs, often $5M or more each, from award through launch and into repeat production. Manufacturing experience across processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion is also required.
• Skills: Working knowledge of APQP and related quality planning practices, experience managing program budgets, timelines, scope, and financial results, strong analytical, problem-solving, and facilitation skills in technical and manufacturing settings, and strong written and verbal communication, including executive-level presentation skills.
• Bonus: 5+ years of military experience in program management, acquisition, logistics, or operations; PMP or Lean/Six Sigma certification; experience in automotive, aerospace, defense, or industrial manufacturing; familiarity with PPAP, AS9102 first article inspection, or other customer launch requirements; and familiarity with ERP systems, Salesforce, BI tools (Tableau, Looker), or project management tools (Smartsheet, Jira, Asana, Microsoft Project).