Principal Product Manager – AI-powered Agents

Job Description

Senior / Principal Product Manager – Workday AI | Workday

The Tone:
This is a full-time role at Workday, located in Vancouver, British Columbia, Canada, with a hybrid work approach. Workday is a leading AI platform for managing people, money, and agents, focused on shaping the future of work. This role is critical for owning the delivery of AI-powered agents, ensuring the company provides cutting-edge solutions that drive real business value for its massive customer base.

The TL;DR
• Role: Full Time
• Location: Hybrid – Vancouver, British Columbia, Canada
• Pay: $162800–$244200 CAD yearly
• Team: AI-powered agents team
• Mission: To own the delivery of AI-powered agents, building customer-facing solutions or foundational infrastructure for Workday’s application teams.

What You’ll Actually Do
• Build: Ship state-of-the-art AI capabilities or infrastructure that deliver real value to customers.
• Identify: Pinpoint the highest impact and highest ROI opportunities for AI at Workday and advocate for their development.
• Validate: Interface with customers to validate solutions, conduct discovery work, and ensure prioritization of critical customer problems.
• Manage: Oversee Early Adopter programs for various AI initiatives to confirm customer value, gather lessons, and mitigate risks.
• Communicate: Articulate new AI capabilities clearly and understandably to diverse internal and external audiences.

The Must-Haves
• Background: Career level: Senior or Principal Product Manager. Core domain knowledge in AI and enterprise SaaS/B2B platforms.
• Experience: 11+ years of product management experience for Principal (or 8+ years for Senior), including 5+ years with SaaS/B2B platforms. Proven track record as a customer advocate and experience bringing new product offerings to market.
• Skills: Technical proficiency with AI and LLM-powered technology, ability to manage stakeholders and collaborate cross-functionally, steadfast focus on user-centric design and data, comfortable making decisions with minimal information, and strong written and verbal communication.
• Bonus: You follow the latest AI products and emerging technologies, you are driven to action and comfortable with product deliveries despite incomplete information, you are organized and adept at tracking multiple moving pieces and managing stakeholders, you excel at quickly understanding complex customer pain points, and you are excited to bring the latest AI technology to Workday’s customer base.