Phlebotomist

Job Description

Blood Collection Staff – Customer Service | TalentAlly

The Tone:
This is a full-time, in-person role for Blood Collection Staff with the American Red Cross, supported by TalentAlly, located in Cheektowaga and Buffalo, New York. The American Red Cross is the world’s largest humanitarian network, and joining them means becoming a vital part of a movement that matters, where success is measured in people helped. This role is crucial for collecting lifesaving blood donations that are delivered to hospitals, directly impacting millions of lives and contributing to communities made whole.

The TL;DR
• Role: Full Time
• Type: Variable schedule, including early mornings, late nights, weekends, and holidays; overnight travel may be required.
• Location: In-person, Cheektowaga and Buffalo, New York
• Pay: $20.03 hourly
• Team: Collaborates with teammates for blood collection and site setup.
• Mission: To create a welcoming environment for volunteer donors and safely collect blood donations to support hospitals and communities.
• Tech Stack: Microsoft Office applications

What You’ll Actually Do
• Donor Connection: Personally connect with volunteer donors, listening to their stories and helping them understand the impactful nature of their donation.
• Environment Creation: Collaborate with teammates to foster a welcoming and friendly environment that encourages volunteer donors to return repeatedly.
• Regulatory Compliance: Maintain detailed orientation throughout the day to ensure collected blood meets regulatory requirements and can be safely transfused.
• Equipment Management: Work with the team to transport, set up, and tear down equipment at mobile blood donation sites in local communities.
• Vehicle Operation: Drive Red Cross vehicles as needed to transport equipment and staff to various donation locations.

The Must-Haves
• Background: High school diploma or equivalent is required, along with experience in customer service and effective verbal communication skills.
• Experience: A current, valid driver’s license with a good driving record is required. Must be able to adapt to long, irregular hours and frequent schedule changes.
• Skills: Basic computer proficiency, including Microsoft Office applications, good manual dexterity, and the ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Bonus: Prior healthcare or phlebotomy experience (such as CNA, MA, or EMT) or prior leadership experience.