Operations Specialist – Digital Asset Operations

Job Description

Operations Specialist | Jack & Jill

The Tone:
This is an early-career Operations Specialist role located in Los Angeles, USA. The company is a well-funded digital asset startup building a high-growth crypto wealth platform. This position is critical for driving the operational success of the platform, streamlining internal processes, and taking ownership of key functions. The specialist will play a vital role in scaling the financial infrastructure of the company.

The TL;DR
• Role: Early Career
• Location: In-person, Los Angeles, USA

• Team: Working directly with founders in a lean, high-caliber team backed by top-tier venture capital.
• Mission: Drive the operational success of a high-growth crypto wealth platform by managing vendor relationships, treasury balances, and internal processes.

What You’ll Actually Do
• Vendor Coordination: Coordinate vendor relationships across legal, finance, and HR partners to ensure seamless business operations.
• Financial Management: Oversee treasury balances and payroll processes for the organization.
• Operational Support: Manage critical operational workstreams that provide support to the engineering team.
• Client & Marketing Support: Support client communications and marketing initiatives as concierge services for high-net-worth individuals scale.
• Process Improvement: Streamline internal processes to enhance overall operational efficiency and scale the platform.

The Must-Haves
• Background: An early-career professional looking to take ownership and scale within a team building financial infrastructure.
• Experience: Demonstrated capability in managing multiple priorities effectively without critical tasks falling through the cracks.
• Skills: Exceptional organizational skills, a sharp and detail-oriented approach, and a thrive-in-ambiguity mindset.
• Mindset: An entrepreneurial spirit with a strong desire to learn the nuances of digital asset infrastructure and financial operations.