Operations Specialist, Client & Photographer Relations

Job Description

Operations Intern (Vendor Acquisition) | SweetEscape

The Tone:
This is an Operations Internship at SweetEscape. SweetEscape guides clients every step of the way, ensuring they have a pleasant experience with professional photography services across various global destinations. This Operations Intern role, specifically focused on Vendor Acquisition, is crucial for expanding and maintaining the company’s network of photographers. You will serve as a key brand representative in all interactions, both online and offline, directly contributing to client happiness and satisfaction by ensuring comprehensive service coverage. This position operates within an environment that demands quick action and a collaborative “all hands-on deck” approach.

The TL;DR
• Role: Internship
• Location: Hybrid, Vendor, AR
• Mission: This person owns the expansion of SweetEscape’s photographer network and the efficient management of vendor relations to ensure comprehensive destination coverage and client satisfaction.

What You’ll Actually Do
• Recruitment: Recruit new photographers in new and existing cities to ensure all destination coverage needs are met for clients.
• Scheduling: Assign and set schedules for photographers, aligning with clients’ booking orders and operational requirements.
• Feedback Provision: Provide constructive feedback to photographers on a regular basis to support their performance and adherence to standards.
• Communication: Inform photographers of new company programs or training sessions to keep them updated on regulations and initiatives.

The Must-Haves
• Background: Entry-Level professional with a foundational understanding of operations, client experience, and vendor relations.
• Experience: This role does not require prior years of experience but values a commitment to continuous learning and application of new skills.
• Skills: Excellent command of English, both verbal and written; Demonstrated ability to multi-task, manage priorities effectively, and maintain strong time management; Proficient interview skills.