Operations Manager – Operations Leadership Development

Job Description

FY27 Pathways FTE MIT-LGO | Amazon

The Tone:
This is a full-time leadership development role at Amazon, part of the three-year Pathways Program, located across various operations facilities in the United States, with the listed salary applicable to Seattle, WA. Amazon is a global leader in e-commerce and cloud computing, operating one of the world’s most complex logistics networks impacting millions of customers worldwide. This position is crucial for cultivating the next generation of senior operations leadership, offering an opportunity to solve complex operational challenges, optimize processes, and drive continuous improvement from Day 1, while developing strategic leadership capabilities.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Across US (Seattle, WA for listed salary)
• Pay: $142800 yearly
• Team: Operations Manager within the Pathways Program, designed to cultivate senior operations leadership.
• Mission: Solve complex operational challenges, optimize operations, enhance the customer experience, and implement scalable solutions across Amazon’s global network.

What You’ll Actually Do
• Lead: Lead, coach, and develop your team, fostering a culture of accountability, growth, high performance, and customer obsession.
• Strategize: Partner with senior leadership to identify and solve complex business and operational challenges, thinking both strategically and tactically.
• Innovate: Drive continuous improvement initiatives by analyzing operational data, identifying inefficiencies, and implementing scalable solutions across our global network.
• Decide: Make real-time decisions in a fast-paced environment, balancing competing priorities to meet safety, quality, and productivity goals.
• Collaborate: Collaborate cross-functionally with technology, engineering, and supply chain teams to improve end-to-end processes and enhance the customer experience.

The Must-Haves
• Background: Master’s Degree from the MIT-LGO program, with a conferral date between December 2026 and June 2027. This role is designed for recent MBA or Master’s graduates seeking a leadership development path.
• Experience: None explicitly required; however, 3+ years of professional work (non-internship) experience or 5+ years of relevant professional experience are preferred.
• Skills: Experience leading cross-functional projects, experience using data analysis, reporting, and forecasting to guide business decisions, experience working effectively across cross-functional teams, strong problem-solving abilities to handle ambiguous challenges, strong written and verbal communication, and relationship-building skills.
• Bonus: Track record of ownership and delivering results.