Marketing Representative

Job Description

Marketing Representative | Vacatia

The Tone:
This is a full-time role at Vacatia, located in Williamsburg, VA. Vacatia focuses on enhancing the vacation ownership and rental industry by blending hospitality, technology, and design. This role is crucial for engaging with prospective and current owners to promote Vacatia’s distinctive offerings and increase brand awareness and interest. The position requires a guest-centric approach with a strong drive for measurable results.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Williamsburg, VA

• Team: Collaborates with sales, operations, and digital teams.
• Mission: Proactively champions marketing initiatives, engages with owners, and raises awareness for Vacatia’s vacation ownership offerings.

What You’ll Actually Do
• Sales & Promotion: Drive sales and promote vacation packages and ownership opportunities by skillfully scheduling and booking presentation tours for guests and visitors.
• Tour Management: Efficiently manage tour slots utilizing arrival manifests, proactively contact pre-arrival guests, in-room guests, and owner referrals via phone to extend invitations, and handle guest/owner check-ins.
• Customer Service & Concierge: Deliver exceptional customer service while actively promoting vacation packages and tours, and offer valuable general concierge services.
• Administrative Duties: Complete all necessary paperwork meticulously, maintain accurate system records, and strictly adhere to all gifting procedures and limits.

The Must-Haves
• Background: Early Career, with foundational knowledge in marketing or sales principles.
• Experience: 1+ years of experience in marketing or sales roles.
• Skills: Demonstrable strength in communication, collaboration, delivering outstanding customer service, adapting to changing needs, and basic computer knowledge.
• Bonus: Prior experience within the timeshare or vacation ownership industries.