Marketing Communications Intern – Digital Asset Management & Social Media

Job Description

Social Media Assistant Intern | Services for the UnderServed

The Tone:
This is an internship at Services for the UnderServed, located in New York, NY. S:US is a mission-driven organization dedicated to supporting New Yorkers in need. This role offers practical experience in digital asset management, content strategy, and visual storytelling, directly contributing to the organization’s visibility and impact through compelling communication.

The TL;DR
• Role: Internship
• Location: In-person, New York, NY
• Pay: $20 hourly
• Team: Marketing Communications department; collaborates closely with the Marketing Communications team.
• Mission: Organize and maintain digital media libraries while assisting with social media content creation and channel management to enhance the visibility of S:US’s mission.
• Tech Stack: Instagram, Facebook, LinkedIn, X, Threads, Bluesky, TikTok, Scheduling tools

What You’ll Actually Do
• Organize Digital Assets: Audit, consolidate, and structure digital media libraries, applying metadata and naming conventions to improve searchability and consistency.
• Create Social Content: Draft and schedule social media posts with suggested visuals across multiple platforms, while researching content ideas and maintaining the content calendar.
• Gather Visuals: Capture photos and short-form video content from S:US program sites across NYC, requiring travel to various locations.
• Document Stories: Collect quotes and short narratives from program participants or staff, respectfully documenting lived experiences in alignment with consent guidelines.
• Analyze Performance: Monitor social media engagement, track interactions, and support the creation of monthly performance summaries.

The Must-Haves
• Background: Student currently enrolled in or recently graduated from a communications, marketing, journalism, digital media, library science, or related program.
• Experience: Familiarity with digital asset management, social media platforms, emerging digital trends, and basic photo/video capture and editing.
• Skills: Strong organizational skills, strong writing skills, an understanding of tone, voice, and visual storytelling, and a proactive, detail-oriented approach.
• Bonus: An interest in nonprofit communications and mission-driven storytelling.