Marketing & Communications Associate

Job Description

Marketing and Communications Associate | Synaptic, Inc.

The Tone:
This is a full-time, on-site role at Synaptic, Inc., located at local work locations. Synaptic, Inc. is actively seeking to enhance its customer outreach, brand communication, and public-facing initiatives through dedicated team members. This entry-level opportunity is specifically designed for individuals eager to gain practical experience in communications, marketing support, customer engagement, and professional relationship-building. The role is critical for delivering clear and consistent messaging, participating in brand awareness, and building positive relationships with customers. Comprehensive paid training and structured onboarding are provided, along with ongoing coaching and mentorship from experienced team leaders. This makes it an excellent pathway for recent graduates and career-minded individuals seeking long-term professional growth, leadership development, and merit-based advancement opportunities within a collaborative and supportive team environment.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, local work locations
• Mission: Drive customer engagement and strengthen brand presence through effective communication and relationship-building.

What You’ll Actually Do
• Customer Outreach: Support critical customer-facing communication initiatives and comprehensive outreach efforts.
• Brand Messaging: Help deliver clear, consistent messaging regarding the company’s products, services, and promotions to the public.
• Customer Engagement: Build and nurture positive relationships with customers while providing exceptional service and support.
• Market Intelligence: Assist in gathering valuable customer feedback and essential market insights to inform business strategies.
• Team Collaboration & Development: Work actively alongside team members to support broader communication objectives and achieve overarching business goals, while also attending ongoing training sessions focused on professional development and leadership skills.

The Must-Haves
• Background: This is an early career, entry-level position that serves as an excellent foundation for recent graduates and career-minded individuals. It provides a structured environment to gain practical experience in critical areas such as business communication, customer relations, marketing support, and client engagement. The role also offers exposure to wider business operations and fosters the development of leadership and presentation skills within a professional setting.
• Experience: No specific years of experience are required; the role is designed for individuals looking to gain practical experience.
• Skills: Demonstrated excellent verbal communication and interpersonal abilities, strong listening skills with a customer-focused mindset, a professional attitude alongside a positive approach to teamwork, and the ability to adapt effectively in a fast-paced environment. Reliable transportation to local work locations and full-time availability are also required.
• Bonus: Prior experience in customer service, hospitality, communications, retail, or public-facing roles is considered advantageous but not mandatory.