Marketing & Communications Associate

Job Description

Marketing and Communications Associate | Synaptic, Inc.

The Tone:
This is a full-time, on-site role at Synaptic, Inc., located in the Greater Cleveland area. Synaptic, Inc. is looking for a strong communicator to assist with expanding customer outreach, enhancing brand communication, and supporting public-facing initiatives. This entry-level position is crucial for building positive relationships with customers and contributing to the company’s communication objectives and business goals. It offers an excellent opportunity for recent graduates and career-minded individuals seeking long-term growth and practical experience.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Greater Cleveland

• Mission: Support customer outreach, brand communication, and public-facing initiatives to achieve business goals.

What You’ll Actually Do
• Support: Support customer-facing communication initiatives and outreach efforts.
• Deliver: Help deliver clear and consistent messaging regarding products, services, and promotions.
• Engage: Participate in brand awareness activities and community engagement programs.
• Build: Build positive relationships with customers and provide exceptional service.
• Gather: Assist in gathering customer feedback and market insights to inform business decisions.

The Must-Haves
• Background: Entry-level career individuals seeking to gain practical experience in communications, marketing support, and customer engagement.
• Experience: No specific years of experience are required; experience in customer service, hospitality, communications, retail, or public-facing roles is beneficial.
• Skills: Excellent verbal communication and interpersonal abilities; Strong listening skills and a customer-focused mindset; Professional attitude and positive approach to teamwork; Ability to adapt to changing situations.
• Bonus: Reliable transportation to local work locations; Full-time availability.