Manager

Job Description

General Manager/Assistant Manager | Domino’s

The Tone:
This is a full-time management role at an independently owned and operated Domino’s franchise location. Domino’s Pizza stands as the undisputed industry leader in pizza delivery worldwide, boasting thousands of stores across the globe. This role is pivotal for maintaining that leadership and ensuring consistent operational excellence at a local level. As a General Manager or Assistant Manager, you will hold direct responsibility for everything that happens during your assigned shift, playing a critical part in the store’s daily success, overall profitability, and the satisfaction of every customer. This position offers a fun and challenging environment where you can continually learn, grow professionally, and contribute directly to keeping Domino’s at the forefront of the industry. The company prides itself on offering significant career advancement opportunities, from management to potentially becoming a successful franchise owner.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Team: Reports to and is employed by an independent Domino’s franchisee.
• Mission: To ensure efficient, profitable, and compliant store operations while upholding Domino’s standards and delivering excellent customer service.

What You’ll Actually Do
• Operational Oversight: Directly manage and oversee all aspects of daily store operations during your shift, including efficient staffing, accurate paperwork completion, meticulous food management, and adherence to predetermined work schedules and punctuality.
• Financial Management: Implement and stringently maintain all essential cost controls, inventory management procedures, and cash handling protocols to optimize the store’s profitability and minimize waste or loss.
• Standards Enforcement: Act as a leading example by strictly following all company policies and operational procedures 100% of the time, and ensure that every member of your crew adheres to these same high standards consistently.
• Customer Experience: Oversee all aspects of customer relations, ensuring the delivery of consistently great customer service that contributes to a perfect store image and builds strong customer loyalty.
• Store Performance & Growth: Drive initiatives for impeccable store cleanliness, actively support and engage in local marketing efforts, and contribute directly to achieving and exceeding the overall profitability goals for your location.

The Must-Haves
• Background: Managerial level with some experience in the restaurant industry, potentially complemented by college-level studies in the field.
• Experience: Some experience in restaurant operations is required, demonstrating readiness to manage a shift effectively.
• Skills:
– Financial Acumen: Proficiency in managing cost, inventory, and cash controls.
– Operational Leadership: Ability to supervise staff, manage schedules, and maintain store operational standards.
– Customer Service Excellence: Skill in handling customer relations and ensuring high levels of service.
– Policy Compliance: Strong commitment to upholding and enforcing all company policies and procedures.
• Bonus: Willingness to learn and be trained, with potential to advance from assistant manager to manager, and even to become a Domino’s franchise owner.