Management – Restaurant Operations

Job Description

Restaurant Manager | Hillstone Restaurant Group

The Tone:
This is a full-time management role at Hillstone Restaurant Group, offering opportunities nationwide for individuals with relocation flexibility. Hillstone is dedicated to developing strong leaders who excel across all aspects of restaurant operations, from service excellence to business acumen. This position is vital for cultivating a high-performing team, optimizing operational processes, and consistently delivering memorable dining experiences for every guest.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Nationwide (relocation required)
• Pay: $100000–$110000 yearly
• Team: Collaborates with a management team.
• Mission: Lead daily restaurant operations, staff development, and guest experiences to ensure restaurant success.

What You’ll Actually Do
• Initial Training: Undertake an intensive 8-week, self-directed training program, gaining comprehensive knowledge of all restaurant roles from front-of-house dining room service to back-of-house kitchen operations, supported by mentorship from experienced staff and management.
• Staff Leadership and Development: Lead, train, and mentor a diverse team of restaurant staff, actively participating in the hiring process and ongoing development of team members to ensure a cohesive and high-performing workforce.
• Operational Excellence: Oversee all aspects of inventory management, ensuring efficient use of resources and seamless daily operations while consistently maintaining Hillstone’s high standards of service quality.
• Guest Experience Management: Actively engage with guests to understand their needs, resolve concerns, and personally ensure that every dining experience is exceptional and memorable.
• Strategic Collaboration: Collaborate closely with the broader management team to align strategies, share insights, and collectively ensure the restaurant achieves its success metrics and operational goals.

The Must-Haves
• Background: Possess a background in restaurant management or a similar leadership role within the hospitality industry. Demonstrate a strong understanding of full-service restaurant operations, service excellence principles, and foundational business savvy.
• Experience: Exhibit a proven track record of successfully leading, training, and mentoring restaurant staff, along with experience in hiring and developing team members. Must have hands-on experience in overseeing inventory management and ensuring operational efficiency in a demanding environment.
• Skills: Strong capabilities in staff development and motivation, meticulous attention to detail in operational oversight, exceptional relationship-building skills for both staff and guests, and a commitment to driving service excellence.