LIVE Operations Intern

Job Description

About Company

TikTok is the leading global destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are located in Los Angeles and Singapore, with additional offices in major cities worldwide, including New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

TikTok emphasizes a culture of curiosity, humility, and impact, operating with an “Always Day 1” mindset to achieve breakthroughs and foster continuous learning and innovation. The company highlights its commitment to Diversity & Inclusion, striving to create an inclusive space where employees’ diverse skills, experiences, and perspectives are valued. This commitment reflects the platform’s global reach and its mission to inspire creativity and bring joy to diverse communities. TikTok also provides reasonable accommodations in its recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons.

Job Description: LIVE Operations Team Intern

This role is for a Campus Intern within the TikTok LIVE Operations team.

Team Introduction:
The TikTok LIVE team is dedicated to working collaboratively with creators, influencers, creator networks/agencies, and partnership organizations. Their overarching mission is to cultivate an environment that fosters real-time community engagement, enabling meaningful and interactive connections globally.

LIVE Operations Team Focus:
The LIVE Operations team is deeply involved in all facets of TikTok LIVE. Their responsibilities span a wide range of areas, including:
• Content strategy development.
• Monetization efforts.
• Management of gifting features.
• Development and optimization of LIVE features.
• Data analysis to inform decisions.
• Campaign creation and execution.
• Ensuring a fun and safe space for all TikTok LIVE users.

Responsibilities:
As an intern in this team, your key responsibilities will include:
• Managing TikTok Live’s social media channels for daily content publishing.
• Providing bi-weekly TikTok trends insights.
• Actively participating in team meetings and training workshops.
• Supporting reporting and program recaps.
• Managing cross-functional (XFN) intake requests.

Qualifications:

Minimum Qualifications:
• A keen interest in social media, digital marketing, and Live-streaming.
• A strong understanding of media and entertainment, cultural movements, and market trends.
• Familiarity with TikTok and other content platforms.
• Demonstrated ability to be a good team player, a fast learner, and open to changes.
• Possession of a strong start-up mindset.

Preferred Qualifications:
• A proven track record in creating creator and content programs.
• Strong knowledge and experience of Live Streaming, social media, or digital content platforms is preferred.

Job Information – Compensation & Benefits:

Compensation Description (Hourly) – Campus Intern:
• The hourly rate range for this position in the selected city is $23.75 – $38.75.

Benefits:
• Benefits may vary based on employment nature and work location.
• Interns receive day one access to health insurance, life insurance, and wellbeing benefits.
• Interns are also provided with 10 paid holidays per year.
• Paid sick time is offered (56 hours if hired in the first half of the year, 40 hours if hired in the second half of the year).
• *Note: The Company reserves the right to modify or change these benefits programs at any time, with or without notice.•
For Los Angeles County (unincorporated) Candidates:
• Qualified applicants with arrest or conviction records will be considered in accordance with federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The company believes that criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially leading to the withdrawal of a conditional offer of employment:
• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues.
• Appropriately handling and managing confidential information, including proprietary and trade secret information, and access to information technology systems.
• Exercising sound judgment.