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Legal Case Specialist
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Job Description
Legal Case Specialist – Irving, TX | Gainwell Technologies
The Tone:
This is a full-time role at Gainwell Technologies, located in Irving, TX. Gainwell is an organization dedicated to harnessing technology to help clients improve the health and well-being of vulnerable community members. This role is crucial for managing legal cases from their inception through recovery, ensuring accurate documentation and timely progress. You will contribute to solving business challenges and enhancing operational efficiency within the healthcare sector.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Irving, TX
• Pay: $42000–$47850 yearly
• Mission: This person resolves legal claims and disputes, ensuring accurate case management and timely progression to support healthcare clients and recipients.
• Tech Stack: Microsoft Outlook, Word, Excel
What You’ll Actually Do
• Communication: Professionally handle incoming and outgoing calls with attorneys, court staff, clients, recipients, and family members.
• Case Management: Manage and maintain a variety of cases, ensuring accurate and up-to-date notes from creation to recovery.
• Legal Documentation: Prepare and submit correspondence, liens, claims, and other essential legal documents.
• Claim Resolution: Negotiate and settle claim or lien amounts, resolving disputes in accordance with contract guidelines.
• Information Analysis: Analyze case information from multiple sources to draw informed conclusions and prioritize critical events to meet all deadlines.
The Must-Haves
• Background: High School Diploma or GED required; Paralegal certificate/degree, or equivalent relevant work experience.
• Experience: Minimum of three (3) years of experience in legal support, case management, healthcare claims, customer service, or Medicaid support.
• Skills: Proficiency in Microsoft Outlook, Word, and Excel is required, along with strong organizational, communication, and customer service skills.
• Bonus: Experience as a legal assistant, caseworker, paralegal, claims specialist, or administrative support professional; Knowledge of Medicaid, Medicare, healthcare claims, legal documentation, or case processing.
