Leadership Development Associate – Collections & Account Resolution

Job Description

Manager Trainee – Collections (High Growth Opportunity) | SAFCO

The Tone:
This is a full-time, in-office role at SAFCO, located in Pompano Beach, FL. SAFCO operates in the financial services sector, specializing in the crucial area of collections and customer account resolution. This Manager Trainee position represents a significant, fast-track opportunity designed for ambitious recent graduates who are ready to build a substantial career, not just secure a job. The role is pivotal in developing future leaders who will drive business results and contribute to the company’s growth within a performance-driven environment.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Pompano Beach, FL

• Mission: To learn collection fundamentals and build foundational skills necessary for leadership in account resolution.

What You’ll Actually Do
• Collections Fundamentals: Learn and apply the foundational principles of collections, customer engagement strategies, and effective account resolution techniques.
• Communication and Negotiation: Actively develop strong, persuasive communication and negotiation skills to effectively interact with customers and manage accounts.
• Team Performance Contribution: Work collaboratively within a high-performance, team-driven environment, contributing directly to collective goals and departmental success.
• Leadership Skill Building: Build a robust foundation necessary for leading teams, motivating others, and consistently driving positive business results.
• Personal Ownership and Growth: Take full ownership of individual performance metrics and personal career growth trajectory from the very first day on the job.

The Must-Haves
• Background: Bachelor’s degree required; open to recent graduates in an early career stage.
• Experience: No prior experience required; open to individuals with a strong desire to learn and advance.
• Skills: Possess a highly driven, competitive, and goal-oriented mindset; demonstrate a strong work ethic with a desire for advancement; exhibit confident communication abilities, coupled with a proactive willingness to continuously learn; display resilience and comfort in a demanding, high-activity work environment.
• Bonus: A strong aspiration to be a leader and manage teams soon, demonstrating a clear commitment to rapid career progression.