Kitchen Team Member

Job Description

Customer Service Rep | Domino’s

The Tone:
This is an in-person role at a Domino’s location. Domino’s is a globally recognized company, operating a vast network of stores that provide freshly prepared pizzas and other menu items to customers. This specific Customer Service Representative role is foundational to the daily operations of the store, directly impacting both the efficiency of service and customer satisfaction. The individual in this position serves as a key point of contact for patrons and contributes significantly to the overall productivity of the team and the timely fulfillment of orders.

The TL;DR
• Location: In-person, 225 N. 14th St.
• Mission: To ensure efficient store operations and satisfactory customer service.

What You’ll Actually Do
• Customer Communications: Professionally answer incoming telephone calls, accurately record customer orders, and provide clear information regarding menu items, pricing, current promotions, and estimated service times, ensuring a positive initial interaction.
• Pizza Crafting: Skillfully prepare a variety of pizzas and other food items on the menu, adhering strictly to Domino’s standardized recipes, portion controls, and food safety guidelines to deliver consistent product quality.
• Ingredient Management: Systematically perform preparatory tasks for ingredients, including cutting, portioning, and organizing various food items, to ensure a continuous and ready supply for order fulfillment throughout the shift.
• Operational Readiness: Actively contribute to maintaining a clean, organized, and hygienic work environment by setting up workstations, performing regular cleaning duties for equipment and surfaces, and managing inventory flow for prep items.

The Must-Haves
• Background: No specific educational background or career level requirements are mentioned in the provided job description.
• Experience: No specific years of experience or prior functional experience are detailed in the provided job description.
• Skills: No specific technical or domain skills are explicitly detailed in the provided job description.