Junior Servicing Specialist

Job Description

Junior Servicing Specialist | AD Mortgage

The Tone:
This is a full-time role at AD Mortgage, located in Fort Lauderdale, FL. AD Mortgage is a Florida-based Nationwide Mortgage Lender boasting over two decades of experience successfully providing residential and commercial loans across more than 40 states. With a dedicated team of over 500 employees, the company is committed to delivering A+++ service. The Junior Servicing Specialist plays a crucial role in ensuring the accuracy and efficient processing of a diverse range of loan types, from initial data entry through final closing. This position directly supports the integrity of the company’s loan portfolio and its reputation for meticulous service.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Fort Lauderdale, FL

• Team: Loan Servicing team, reporting to the Loan Servicing Manager.
• Mission: Ensure the accurate and efficient processing, maintenance, and distribution of commercial, real estate, and consumer loans, alongside meticulous management of loan documents and exceptions.
• Tech Stack: Microsoft Windows, Excel, Word, Outlook

What You’ll Actually Do
• Loan Data Entry & Verification: Accurately input and meticulously verify all essential loan data for commercial, real estate, and consumer loans to ensure system integrity and compliance.
• Escrow Account Management: Input and meticulously verify comprehensive escrow information, including various types of insurance (PMI, hazard, flood, Master (Condo/Association)) and taxes (county, city, mud, school), while also running trail escrow analyses to confirm payment accuracy.
• Compliance and Documentation: Perform crucial checks on adjustable-rate mortgage (ARMs) and other structured loan types, verify flood certificate information for regulatory compliance, and input legal descriptions for all loans.
• Document Generation & Tracking: Efficiently generate, upload, and meticulously maintain, track, and review all pending loan documents and exceptions within the system, ensuring all records are current and complete.
• Problem Resolution & Loan Finalization: Conduct thorough research and diligent follow-up on outstanding problems to ensure their timely resolution, and process the final closing and distribution of paid loans, including preparing accurate payoff demand statements.

The Must-Haves
• Background: Early Career professional with a foundational understanding of loan servicing operations and a keen eye for detail in financial processes.
• Experience: Demonstrated ability to perform detailed data entry, verify complex financial information, and manage loan-related documentation with high precision, including capabilities to cross-train in loan boarding tasks.
• Skills:
• Strong personal computer proficiency, including Microsoft Windows, Excel, Word, and Outlook.
• Sound judgment and strong problem-solving abilities to address and resolve complex loan servicing issues.
• Effective decision-making skills in a dynamic environment, coupled with advanced communication skills, both oral and written.