Job Description Provides sales, processing, operational, administrative and customer service support to Investment Relationship Managers of U.S. Bancorp Investment Sales – Investment Sales Support

Job Description

Wealth Management Client Associate | U.S. Bank

The Tone:
This is a full-time role at U.S. Bank. The company is dedicated to empowering customers and businesses to make informed financial decisions, while also fostering growth and success within the communities it serves. This position is vital for providing comprehensive sales, operational, and administrative support to Investment Relationship Managers. You will play a key part in maintaining efficient client processes and actively contributing to business development efforts.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Not specified
• Pay: $21.25–$28.32 hourly
• Team: Supports Investment Relationship Managers of U.S. Bancorp Investment Sales.
• Mission: To provide essential sales, processing, operational, administrative, and customer service support to Investment Relationship Managers, enhancing client relationships and business growth within the investment sales division.
• Tech Stack: Microsoft Office applications, Proprietary software

What You’ll Actually Do
• Client Relationship Management: Provide ongoing administrative and customer service support to Investment Relationship Managers, ensuring a high level of client satisfaction.
• Administrative Operations: Execute a variety of administrative duties, including making and tracking appointments, preparing routine correspondence, and handling incoming communications.
• Documentation and Compliance: Prepare detailed investment proposals and reviews, organize paper flow in strict adherence to firm record-keeping requirements, and maintain accurate client files.
• Business Development Support: Actively assist in business development initiatives by meeting with existing clients and new prospects, coordinating marketing campaigns, and collaborating with internal departments on joint ventures.
• Operational Efficiency: Contribute to the smooth daily operations of the investment sales team by managing supplies and assisting with various processing tasks to uphold service standards.

The Must-Haves
• Background: Possess a high school diploma or equivalent, coupled with a fundamental understanding of the investment industry. A Bachelor’s degree is preferred.
• Experience: Requires the ability to obtain FINRA SIE, Series 6 or 7, and 63 registrations, along with life, variable life, health, and disability insurance licenses, which are necessary for eligibility for business incentives. Two to four years of investment industry experience is preferred.
• Skills:
1. Strong analytical capabilities with a meticulous focus on detail.
2. Demonstrated ability to effectively manage multiple assignments simultaneously and meet deadlines while maintaining high accuracy.
3. Excellent communication and organizational skills essential for daily relationship management with both internal colleagues and external clients.
4. Proficiency with Microsoft Office applications and the capacity to quickly adapt to proprietary software systems.
• Bonus: Prior sales and service experience specifically related to the Brokerage and Investment Advisory business, and experience with the policies, processes, and procedures of the brokerage industry, including FINRA and SEC regulatory standards.