ISS Representatives – Fulfillment Center Operations Support

Job Description

ISS Representative, IAG1 – AR | Amazon

The Tone:
This is a full-time operational support role at Amazon, located in-person in Niagara Falls, NY. Amazon is a large organization that strives to push the boundaries of what’s possible, working hard to delight customers from the moment an order is placed to its seamless coordination behind the scenes. The company aims to be the most customer-centric on Earth, with teams that are agile, fluid, intentional, and continuously seeking to improve. This role is crucial in supporting operations leaders and associates to deliver strong operational results within Amazon’s fulfillment centers.

The TL;DR
• Role: Operational Support, Early Career
• Type: Full-time
• Location: In-person, Niagara Falls, NY
• Pay: $23–$24 hourly
• Team: Operations team, supporting leaders and associates within fulfillment centers
• Mission: Ensuring smooth and safe operations within Amazon fulfillment centers by supporting leaders and associates in delivering strong results.
• Tech Stack: Microsoft Office products and applications

What You’ll Actually Do
• Operational Support: Support operations leaders and other associates to achieve strong operational results within fulfillment centers.
• Communication: Communicate clear instructions and guidance to other associates as needed.
• Motivation: Motivate fellow associates, fostering a productive and engaged work environment.
• Safety Assurance: Ensure that work areas are safe for all associates, adhering to safety requirements.
• Compliance: Oversee and promote compliance with safety guidelines, including wearing reflective vests and recognizing safe working practices.

The Must-Haves
• Background: Entry-Level, High school diploma or equivalent. Must be at least 18 years old and authorized to work in the United States.
• Experience: 1+ years of experience with Microsoft Office products and applications.
• Skills: Able to work 40 hours per week, with availability for overtime, including weekends, nights, and/or holidays. Capable of lifting up to 49 pounds, standing/walking for shifts up to 12 hours, and frequently pushing, pulling, squatting, bending, and reaching. Must be able to work a flexible schedule, shift, and work area.
• Bonus: 2+ years of experience with Microsoft Office products and applications.