Intern – Hospitality Operations

Job Description

Intern – Waldorf Astoria Beverly Hills | Hilton

The Tone:
This is an internship opportunity at Hilton, specifically located at the Waldorf Astoria Beverly Hills in Beverly Hills, CA. Hilton is recognized globally as a leader in hospitality, fostering an exceptional workplace culture for its Team Members while welcoming over 3 billion guests worldwide. The company remains dedicated to its founding vision of filling the earth with the light and warmth of hospitality, consistently earning recognition on lists like the World’s Best Workplaces. This Intern role is central to that mission, contributing directly to spreading hospitality and ensuring memorable experiences for every guest by supporting daily hotel operations and gaining valuable hands-on experience within an award-winning environment that sets new standards for the future of travel.

The TL;DR
• Role: Internship
• Location: In-person, Beverly Hills, CA
• Mission: Deliver memorable guest experiences and support daily hotel operations while gaining hands-on, cross-functional knowledge within an exceptional hospitality environment.

What You’ll Actually Do
• Operations Support: Perform assigned tasks under the guidance of department leaders to support daily hotel operations.
• Hands-on Learning: Actively learn from experienced team members and gain practical, hands-on experience within the hotel environment.
• Cross-Functional Development: Support other departments as needed to build a broader knowledge base of overall hotel operations.
• Team Collaboration: Assist colleagues and contribute effectively to fostering a positive and productive work environment.
• Guest Experience: Directly contribute to spreading the light and warmth of hospitality by delivering memorable experiences for every guest.

The Must-Haves
• Background: Student pursuing a career in hospitality or a related field, with a genuine interest in the hospitality industry.
• Experience: Not specified. This role is focused on actively learning and gaining hands-on experience within the hotel environment.
• Skills: A profound passion for spreading the light and warmth of hospitality, alongside the ability to act with integrity by always doing the right thing. Demonstrated leadership qualities that inspire others, a strong belief in teamwork to drive the best outcomes, and a clear sense of ownership and accountability for tasks. Furthermore, a focus on the “Now,” bringing urgency and discipline to every moment to make a lasting impact is essential for success.