Information Technology Intern

Job Description

Information Technology Intern

GreenState Credit Union is offering a paid, on-site Information Technology internship opportunity for current students. This 12-week program, running from May 19th through August 7th, is designed to immerse interns in a fun, fast-paced environment, providing direct support to the assigned team and owning the outcome for a variety of projects.

Location: North Liberty, IA

Hourly Wage: $15/hr

About GreenState’s IT Department

GreenState’s Information Technology department acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. The department adheres to the corporate values, ensuring technology solutions align with the credit union’s mission.

About GreenState Internships

This internship is designed to be educational, meaningful, and exciting. As an intern, you will:

• Gain a better understanding of the roles within the IT department.
• Be well-prepared for future work in the financial industry.
• Have opportunities to work with GreenState members, other departments, and staff.
• Provide direct support to your assigned team, taking ownership of various projects.

GreenState Culture

At GreenState, the purpose is to create lasting value for members, communities, and one another. The credit union empowers teams to create opportunities that strengthen financial well-being, transform lives, and enhance community vitality. Success is rooted in fostering an engaging, diverse, and inclusive workplace where every individual feels valued, their work makes an impact, and their commitment to living the credit union’s values brings its mission to life.

Essential Duties and Responsibilities

• Adhere to the Credit Union’s core values: truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect.
• Demonstrate a positive member service focus (internal and external) at all times, including greeting with a smile and eye contact, consistent usage of member names, and expressing gratitude for their business.
• Exhibit teamwork in all interactions with coworkers and in the completion of duties.
• Ensure confidentiality of member information.
• Assist with planning, coordination, and execution of department events as directed.
• Provide a variety of administrative and clerical support for departmental and organizational projects and tasks.
• Interact with internal and external GreenState parties, including employees, department leaders, members, and vendors.
• Participate in community service organizations and/or Credit Union sponsored events annually.
• Perform other duties as required to meet Credit Union objectives; this job description is not exhaustive.

Job Requirements/Expectations

• Must be a current undergraduate student entering their junior or senior year prior to the commencement of the internship.
• Must be in good academic standing.
• Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
• Ability to accommodate a non-traditional workweek, potentially including evening and/or weekend duties.
• Enthusiasm for knowledge acquisition and learning.
• Good oral and written communication skills.
• Ability to follow oral and written instructions.
• Good telephone manners and techniques.
• Ability to use and understand written material.
• Ability to work with minimal direction and exercise sound judgment.
• Ability to perform basic math calculations.
• Strong analytical skills.
• Proficiency with related computer applications, spreadsheets, word processing, and database applications.
• Must be bondable.

Reporting Relationship

Reports to the Data & Analytics Director.

Supervisory Responsibilities

This position does not have supervisory responsibilities over other employees.

Equal Opportunity Employment Statement

GreenState Credit Union is an EEO/AA Employer. All individuals are strongly encouraged to apply for openings with the credit union.