In Room Dining Server

Job Description

About Pier Sixty-Six Resort

South Florida’s beacon of hospitality, Pier Sixty-Six Resort has returned to Fort Lauderdale, offering a new world of elevated experiences. This lush 32-acre waterfront enclave is home to an extraordinary luxury resort featuring 325 guest rooms, suites, and villas, an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, every space is impeccably designed to both inspire and relax, met with exceptional service and refined touches resulting in extraordinary experiences.

The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

In Room Dining Server

We currently have an exciting opportunity for a well-rounded and seasoned In Room Dining Server to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests, using the freedom to go beyond to turn guest interactions into moments of magic.

Job Summary

As an In Room Dining Server, you will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction within the comfort of their room, suite, or villa. Reporting to the Food & Beverage Management team, you will support and provide excellent, personalized service to all hotel guests, residents, and members.

Key Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Provide exceptional and personalized service to guests staying at the resort, ensuring their dining experience exceeds expectations.
• Liaise effectively with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner, maintaining high standards of quality and presentation.
• Process guest payments accurately and efficiently, including cash transactions, credit card payments, and room charges, following resort policies and procedures.
• Safely transport orders to guest rooms, navigating the resort layout efficiently and delivering orders courteously and professionally.
• Demonstrate thorough knowledge of the menu offerings, including ingredients, preparation methods, and allergen information, to assist guests in making informed choices.
• Carefully set up trays or carts with ordered items, garnishes, condiments, and utensils, ensuring each delivery is visually appealing and well-organized.
• Anticipate and address guests’ service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Be a people person that thrives to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• High School Diploma, GED or some College experience or Degree recommended.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Previous similar experience in a professional setting is preferred.
• Availability to work Overnight during weekends and Holidays.

Benefits

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort