ICT Business Systems Analyst Demand Planning/Forecasting

Job Description

ICT Business Systems Analyst Demand Planning / Forecasting | Stellantis

The Tone:
This is a full-time role at Stellantis. Stellantis supports digital platforms, operational systems, and data flows across various automotive domains including Aftersales, eCommerce, and Demand Planning. This role is critical for bridging business stakeholders and ICT delivery teams, ensuring business needs are accurately captured and translated into successful system requirements. The analyst will drive system enhancements, improve operational efficiency, and enable scalable, data-driven solutions to support business growth and customer experience.

The TL;DR
• Role: Full Time
• Mission: Bridge business stakeholders and ICT delivery teams to accurately capture business needs, translate them into actionable system requirements, and ensure successful delivery.

What You’ll Actually Do
• Requirements Analysis: Gather, analyze, and document detailed business requirements for new initiatives, enhancements, and platform improvements. Translate these business needs into functional specifications, process flows, user stories, and data requirements for ICT delivery teams, including defining and documenting business rules.
• Stakeholder Liaison: Act as the primary liaison between business stakeholders and ICT vendor teams, partnering with Product Management, Operations, Finance, and external vendors as needed. Facilitate workshops, requirement reviews, and solution walkthroughs to ensure shared understanding and alignment.
• Solution Delivery: Support solution design by ensuring requirements align with existing platforms, integrations, and data models. Coordinate and support User Acceptance Testing (UAT), including test scenario definition, defect triage, and validation of business outcomes. Additionally, assist with release readiness, documentation, and post-launch support activities.
• Process & Data Enablement: Support data management activities, identify process gaps and improvement opportunities across both business and system workflows, and leverage reporting and analytics to validate requirements, measure outcomes, and support decision-making.
• Continuous Improvement: Contribute to business improvement initiatives, including automation, AI, and data-driven enhancements where applicable. Support the standardization of requirements documentation, best practices, and delivery processes across ICT initiatives.

The Must-Haves
• Background: Holds a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. Possesses proven experience as a Business Analyst operating within ICT / IT-driven environments.
• Experience: A minimum of 5 years of working experience in IT Systems is required, alongside a minimum of 3 years of programming experience.
• Skills: Demonstrates strong requirements gathering, documentation, and stakeholder management skills. Has experience working effectively with cross-functional teams and agile or hybrid delivery models. Exhibits excellent communication, analytical, and problem-solving abilities.
• Bonus: Prior experience in Aftersales and Forecasting and Demand Planning domains, or with SaaS platforms that support these specific business functions.