Housekeeper

Job Description

Housekeeper | MasterCorp, Inc.

The Tone:
This is a full-time role at MasterCorp, Inc., located in Orlando, FL. MasterCorp is a long-standing hospitality services company with over 45 years of experience, building a culture that places Associates at the center of every decision. This role is vital for upholding the company’s commitment to creating safe, clean spaces, showing care in every interaction, and ensuring a positive experience for every guest by maintaining high standards of cleanliness and safety.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Orlando, FL

• Mission: To ensure all guest units and common areas meet company cleanliness and safety standards, contributing to a positive guest experience.

What You’ll Actually Do
• Clean and maintain guest units and common areas, ensuring compliance with company cleanliness and safety standards.
• Perform comprehensive cleaning tasks, including dusting, sweeping, mopping, vacuuming, making beds, and changing linens.
• Sanitize high-touch surfaces, thoroughly clean kitchens and bathrooms, and replenish supplies as needed.
• Remove trash, report maintenance issues, and follow detailed cleaning checklists to meet daily assignment goals efficiently.
• Collaborate with supervisors and fellow Associates to support a positive guest experience and uphold MasterCorp’s quality and safety expectations.

The Must-Haves
• Background: Relevant experience in cleaning and housekeeping principles; ability to follow written and verbal instructions in English.
• Experience: Experience with room turnovers, surface sanitization, and using cleaning equipment and supplies. Prior experience in hospitality, housekeeping, or janitorial roles is beneficial.
• Skills: Cleaning and housekeeping skills; attention to detail and quality; time management and organizational skills; customer service and communication skills; physical ability to stand, walk, bend, lift, and carry supplies for extended periods.
• Bonus: High school diploma or equivalent preferred; prior resort or hotel experience is a plus.