Hospitality & Catering Administrator

Job Description

Hospitality & Catering Administrator | Major League Baseball (MLB)

The Tone:
This is a full-time role at Major League Baseball (MLB), located in Vero Beach, Florida, at the Jackie Robinson Training Complex. MLB, the most historic of major professional sports leagues in the United States and Canada, operates the JRTC as a year-round hub for amateur development initiatives, aiming to diversify and strengthen baseball and softball talent pipelines. This role is essential for supporting the daily administrative, hospitality, and operational functions of the Food & Beverage department, which in turn ensures efficient operations and delivers a high-quality service experience across all JRTC food and beverage outlets.

The TL;DR
• Role: Full Time
• Type: Full Time
• Location: In-person, Vero Beach, FL

• Team: Food & Beverage department, reporting to the Manager, Food & Beverage.
• Mission: This role ensures the efficient coordination and execution of all food and beverage services at the Jackie Robinson Training Complex, delivering high-quality guest experiences.
• Tech Stack: POS systems, hospitality software platforms.

What You’ll Actually Do
• Administrative Support: Provide daily administrative assistance for the Food & Beverage department, including maintaining department records, operational documents, event notes, and billing files.
• Operational Coordination: Coordinate hospitality and catering operations across the property, encompassing team meals, catered events, game-day functions, VIP hospitality, concessions, and dining services.
• Event Logistics: Assist with event logistics, including setups, breakdowns, service timelines, meal schedules, staffing assignments, equipment needs, and managing client expectations.
• Financial & Inventory Management: Process invoices, reconcile billing, track purchases, monitor daily sales activity, assist with revenue projections and labor tracking, and support inventory, ordering, and cost management.
• Service & Compliance: Ensure service standards, organization, cleanliness, and operational efficiency are maintained, alongside compliance with food safety, sanitation guidelines, and cash handling procedures.

The Must-Haves
• Background: High School diploma, GED, or equivalent is required. An Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, Culinary Management, or Event Management is preferred.
• Experience: Minimum of two (2) years of experience in hospitality, catering, food and beverage, restaurant, event operations, or administrative management.
• Skills: Ability to manage multiple priorities and deadlines, strong problem-solving and critical thinking, time management, effective collaboration with various teams, and professional communication with strong customer service.
• Bonus: Flexibility to work irregular hours, including evenings, weekends, and holidays, in varying weather conditions; ability to obtain and maintain a valid food handler certification.