Head of Digital Workplace & Roof Services – Digital Workplace Management

Job Description

Head of Digital Workplace & Roof Services | Airbus

The Tone:
This is a full-time role at Airbus, located in Bangalore, India. Airbus is embarking on a significant digital journey, aiming to transform the company and prepare it for the future through new global governance, ways of working, and the implementation of digital business services and platforms. This role is pivotal in driving excellence from the Bangalore Digital center, leading the innovation, build, and operation of global digital workplace and roof services, ensuring alignment with international and regional strategies.

The TL;DR
• Role: Full Time
• Type: Permanent
• Location: In-person, Bangalore, India (Karnataka)

• Team: Part of the Digital (D) function, reporting directly to HO Digital India & South Asia and functionally to HO DW and HO DGI. Manages the IIDW and IIDR teams in India.
• Mission: Lead the day-to-day innovation, build, and operation of the Global Digital Workplace & Roof Services Team in India, aligning with international Digital and regional growth strategies.
• Tech Stack: SNOW, app catalogue, virtualization, data visualisation, analytics and interpretation, digital security, Product structures, development practices, Agile/SAFe principles, Service Management best practices.

What You’ll Actually Do
• Team Leadership: Lead the India Digital Workplace & Roof Services teams to achieve success and foster the development of team members.
• Digital Workplace Strategy & Delivery: Take accountability for developing and maintaining a detailed product strategy in line with the Digital Workplace domain, ensuring projects managed in India are delivered on time, cost, and quality.
• Roof Services Strategy & Delivery: Be accountable for the Roof team to deliver strategic company-wide demands and projects on time, cost, and quality, aligning with regional growth strategies.
• Stakeholder & Partner Management: Manage global communications and alignment with widely spread global stakeholders, coordinating partners and working groups engaged in projects.
• Operational Management & Compliance: Oversee the operational management of deliverables, budget, supplier management, risk/issue management, and change control support for DW India, while maintaining export compliances.

The Must-Haves
• Background: Graduate/Post Graduate with a professional career level, specialized in developing and delivering software services and applications in a global environment.
• Experience: 15+ years of experience, including in-depth understanding of Digital Workplace applications and practices, Agile/SAFe principles, and Service Management best practices.
• Skills: Inspirational leadership, ability to manage and influence key stakeholders, sound written and verbal communication skills including presentation delivery, commercial acumen & analytical skills, Enterprise IT Governance, Strategic Planning, and Relationship Management.
• Bonus: Knowledge of the Aerospace domain and Quality Management System awareness.