Growth Operations Manager – Dealership – Operational Enablement

Job Description

Growth Operations Manager – Dealership | Vehlo

The Tone:
This is a full-time role at Vehlo, a company founded in 2019 with the simple goal of being the industry’s favorite provider of repair shop technology. Vehlo offers software and financial solutions that ignite vehicle service success across every part of the auto repair industry, powering the entire service lane experience and helping over 30,000 customers generate more than 50M annual repair orders. This position plays a critical part in providing essential operational support and enablement for customer-facing teams within the Dealership division, directly contributing to the smooth functioning and continuous improvement of the company’s entire revenue engine.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Not specified in JD

• Team: Reports to the Director of Growth Operations
• Mission: To own the day-to-day systems, processes, content, and support that keep customer-facing teams running effectively.
• Tech Stack: Salesforce, Salesloft, Outreach, Orum, Highspot, Gong, Litmos

What You’ll Actually Do
• Operational Support & Enablement: Provide daily operational support to customer-facing teams, guiding them through processes, tools, and resources, while also helping maintain and refresh onboarding and continuous learning materials.
• Systems & Content Management: Administer and drive adoption of prospect and client engagement tools, and partner with product and marketing to package and deploy content like pitch decks and battlecards.
• Go-to-Market Execution: Support end-to-end marketing campaigns and field initiatives, manage tradeshow and event follow-up including lead routing, and build outbound target lists.
• Process & Data Analysis: Partner with leadership to map, instrument, and refine the end-to-end Dealership customer-facing process, bringing field perspective into system improvements and UAT.
• Performance Tracking & Improvement: Establish and track key performance indicators (KPIs) such as ramp time and tool adoption, translating these metrics into actionable insights for teams and executives to drive continuous improvement.

The Must-Haves
• Background: Bachelor’s degree; early career experience in a B2B SaaS, sales, marketing, or operations environment.
• Experience: 0 to 3 years in a B2B SaaS, sales, marketing, or operations environment, with direct experience supporting sellers through training, onboarding, content, or operations.
• Skills: Comfort with Salesforce or similar CRM, organized and detail-oriented work habits, strong communication and interpersonal skills, and a bias toward measurable outcomes.
• Bonus: Exposure to sales engagement and enablement tools like Salesloft, Outreach, Orum, Highspot, Gong, or Litmos, and awareness of common sales methodologies.