Graduate Management Trainee – Sales & Management Development

Job Description

Graduate Management Trainee | Markato

The Tone:
This is a full-time, in-person role at Markato, located in Chicago, IL. Markato is seeking to develop future business leaders through direct customer engagement, sales, and comprehensive management training. This role is crucial for driving customer acquisition, enhancing brand presence through promotional events, and building strong client relationships, directly contributing to the company’s growth and success.

The TL;DR
• Role: Early Career
• Type: Full-Time
• Location: In-person, Chicago, IL

• Mission: To drive customer acquisition and ensure positive client interactions through direct sales and customer service, contributing to team performance and business growth.

What You’ll Actually Do
• Customer Service: Deliver high-quality customer service through direct, face-to-face interactions with clients, managing inquiries, providing detailed product information, and ensuring a consistently positive experience for every customer.
• Sales Support: Assist the team with strategic customer acquisition efforts, actively working to meet sales targets, and contributing significantly to overall team performance within a target-driven sales environment.
• Communication: Build strong rapport with both new and existing customers, as well as internal team members, by utilizing strong verbal communication and effective active listening skills in all interactions.
• Team Collaboration: Work effectively as an integral part of a team, actively collaborating to achieve shared goals, providing support to colleagues, and fostering a positive, productive work environment.
• Leadership & Operations: Engage in structured training to develop essential skills in team leadership, coaching, and performance management, concurrently providing support for promotional events, retail campaigns, and various day-to-day operational tasks.

The Must-Haves
• Background: Entry-Level. Early career professional seeking comprehensive hands-on experience in business, sales, and management, with a clear desire to build a long-term career.
• Experience: Some prior experience in customer service, retail, hospitality, or sales environments is preferred, providing a foundational understanding of client interaction. Internships or team-based environments are also relevant.
• Skills: Possess strong verbal communication skills for effective interaction, active listening abilities, excellent teamwork capabilities, proven problem-solving aptitude, and a self-motivated, goal-oriented approach.
• Bonus: An inherent interest in management, leadership development, or business careers. Demonstrates the ability to work both independently on tasks and effectively as part of a collaborative team. A professional attitude paired with a strong work ethic and reliability.